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JD92

macrumors 6502a
Original poster
Apr 14, 2005
934
31
Hey folks

I was having some trouble with Airplay on my iPhone today so I used the "Erase All Content and Settings" tool and that seemed to fix everything.

However, in the process, the iCloud Drive folders for the apps I had on my phone seem to have been wiped. I had Pages on my iPhone, and my Pages documents have all been erased from iCloud. I checked on my iPhone and on iCloud.com and they're gone. Other apps which I didn't have on my phone, such as Numbers, are fine and don't seem to have had anything erased from their iCloud folders.

Has anyone else experience this? Is it a bug or a feature?

EDIT: Actually I was mistaken, it's not "Erase all Content and Settings", it just seems to be "Reset All Settings" that causes iCloud Drive issues. These people are also having the same issue:

https://forums.macrumors.com/threads/1787223/
https://forums.macrumors.com/threads/1788788/
 
Last edited:
"Erase All Content and Settings" Erases iCloud Drive?

I haven't had that experience before but seems to me a bug rather than a feature. Erase content should only erase your phone.
 
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