Did not know that one can upgrade to a new Machine though AppleCare. How does this work??
You can NOT and it is not a very common thing.
I made 4 trips to the Apple store. One was a near 2 hour wait while they tested and i had to go back the next morning.
I sent my computer in for 3 repairs. One time they replaced the heat sink, fan, cables, battery, and logic board. 5 days later my next repair they replaced the logic board again.
Basically I have gone thru hell and back dealing with the issues of this Macbook Air. I ran numerous capture datas and lost countless hours on the phone trouble shooting with 4-6 senior advisors.
Apple usually needs to replace 4 different major components over 4 repairs before they even begin to talk about replacing your laptop. Even in my scenario the only reason they are even considering replacing it is justifying the replacement by saying my useage was overwhelming the computer and thus i would need to upgrade to the Macbook Pro Retina.
AppleCare and the advisors are nothing but the best. For less than $200 ($183 for Students) I was able to get a new battery, two new logic boards, and 3 new chargers over the course of three years. Each charger costs $80 in stores so just the chargers paid for the warranty. It is the best in the business and really gives you a peace of mind if and when your Apple computer breaks down.
That being said I wish I was offered a replacement a bit earlier so i wouldnt have to deal with this nightmare I went thru but the people I have dealt with are only going by Apple protocol which states that short of an act of God (4 straight repairs) you are not getting a new computer. I have heard of managers at Apple Stores giving out new computers to loyal customers that have issues with computers out of warranty and if you read forums online you will see these stories as well but these are VERY VERY SUPER RARE situations because once you are out of warranty you are basically out of luck.
Also you should know that i baby my Macbook Air and wipe it down once or twice a day with iKlear since I have purchased it. In fact the whole entire 1st year i used a cover and keyboard cover and started using it naked only in the last 2 years.
But do not let my experience change your opinion about the Air. I am still considering getting a full upgraded Air (11/13) with i7 and 8GB of RAM instead of moving up to the Retina Pro because the Air has been my FAVORITE computer in my life and I have purchased many many expensive $1000+ laptops and desktops that havent even sniffed the experience I am able to get out of the Air. The thinness, battery life, trackpad and backlit keyboard are amazing and the machine itself will truly change your perspective on what a solid laptop is. You will wonder why you never had a Macbook / Macbook Air in the past and why you were putting up with the garbage that is Windows manufacturers for so long (at least that was my experience)
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Did either of you having the issues stop and wonder why only with Chrome? What extensions have you got running? Runaway extensions can cause a LOT of issues if they're causing high cpu cycles.
Blaming the machine first before investigating your usage is a little ridiculous.
It is not ridiculous. I was only running 1-2 tabs of Chrome with Reddit Enhancement Suite and Adblock. TWO extensions.
I was also having the same problems with Safari, Opera, and Firefox.
I sent numerous capture datas to Apple's techs so it was not just Chrome. However in terms of CPU useage and heat i found it to be from most to least Chrome --> Firefox --> Opera ---> Safari.
This may seem weird since Opera basically runs on Chromium but it's the truth and it is why I am now permanently using Opera as my go to browser. It is amazing and just using it for the past 10 days has really shown me how bloated and garbage Chrome was. I will never go back
