Hi, all -
I have a mid 2011 refurbished iMac that I bought last September from the Apple store. I love it, but it has a bad habit of suddenly shutting down on me. It started about three weeks after I got it. If I unplug it and plug it back it it always turns back on, although sometimes I have to do it three or four times before it'll turn back on.
Other times I try to turn it on using the power button and nothing happens. If I unplug it and plug it back in, it will turn on.
I took it in to the Apple store a few weeks ago and they ran all the tests on it and found nothing wrong. They did a reinstall of the OS but it's still shutting off for no apparent reason.
There's no pattern to it. Some days it doesn't do it at all and other times it'll do it two or three times in a row, sometimes not even getting past the bootup screen.
I found out the outlet it was plugged into wasn't properly grounded, could that be a cause? It's now plugged into a plug in another room that is grounded via an extension cord, but it's still turned off on me once in a while.
I've looked around and it seems this is a common problem with some iMacs, and some claim no cause has ever been found. I'm wondering if I should bother taking it back to the Apple store when they couldn't find anything wrong with it. Maybe it's something in the power supply to my house?
Any ideas out there? Thanks!
I have a mid 2011 refurbished iMac that I bought last September from the Apple store. I love it, but it has a bad habit of suddenly shutting down on me. It started about three weeks after I got it. If I unplug it and plug it back it it always turns back on, although sometimes I have to do it three or four times before it'll turn back on.
Other times I try to turn it on using the power button and nothing happens. If I unplug it and plug it back in, it will turn on.
I took it in to the Apple store a few weeks ago and they ran all the tests on it and found nothing wrong. They did a reinstall of the OS but it's still shutting off for no apparent reason.
There's no pattern to it. Some days it doesn't do it at all and other times it'll do it two or three times in a row, sometimes not even getting past the bootup screen.
I found out the outlet it was plugged into wasn't properly grounded, could that be a cause? It's now plugged into a plug in another room that is grounded via an extension cord, but it's still turned off on me once in a while.
I've looked around and it seems this is a common problem with some iMacs, and some claim no cause has ever been found. I'm wondering if I should bother taking it back to the Apple store when they couldn't find anything wrong with it. Maybe it's something in the power supply to my house?
Any ideas out there? Thanks!