Hello there.
I’m having some issues I’m really hoping someone can help me on.
I have a 2011 MacBook Pro that has been working great this whole time. I’m the original owner.
Today while working in Photoshop my MBP suddenly froze, went dark grey and crashed.
Now I can’t log back in.
I’ve cleared the NVRAM and reset the SMC based off of a google search.
I’ve gone as far as removing the battery too and restarting etc.
I’ve tried booting in Safe mode by holding Shift but nothing appears different.
I’ve tried booting in Recovery by holding CMD-R but the Utilities window won’t appear.
Sometimes it gets to the Apple Logo with loading bar and then loads a white screen.
Sometimes it gets to my log-in screen but it’s very grey with a blue tint, then when I log in it loads a white screen.
I have a Crucial SSD, so tried removing that and putting the old Hard Disk Drive back in, but it does the same thing?!?
I’ve also downgraded my ram to the original ram sticks but again, the same thing.
I don’t really know what to do.
At the very least I was hoping to back up everything (which ironically was on my to-do list today).
Any ideas, input or suggestions would be greatly appreciated. Thank you.
I’m having some issues I’m really hoping someone can help me on.
I have a 2011 MacBook Pro that has been working great this whole time. I’m the original owner.
Today while working in Photoshop my MBP suddenly froze, went dark grey and crashed.
Now I can’t log back in.
I’ve cleared the NVRAM and reset the SMC based off of a google search.
I’ve gone as far as removing the battery too and restarting etc.
I’ve tried booting in Safe mode by holding Shift but nothing appears different.
I’ve tried booting in Recovery by holding CMD-R but the Utilities window won’t appear.
Sometimes it gets to the Apple Logo with loading bar and then loads a white screen.
Sometimes it gets to my log-in screen but it’s very grey with a blue tint, then when I log in it loads a white screen.
I have a Crucial SSD, so tried removing that and putting the old Hard Disk Drive back in, but it does the same thing?!?
I’ve also downgraded my ram to the original ram sticks but again, the same thing.
I don’t really know what to do.
At the very least I was hoping to back up everything (which ironically was on my to-do list today).
Any ideas, input or suggestions would be greatly appreciated. Thank you.