I have at the start up gong for my 2012 13-inch MacBook Air but all I can on its screen is a white box that is centered. It's dim enough that I can't read it. When I hook up an external monitor the connection is recoginized but the screen is grayed out. I can see the cursor on the external monitor.
What might be wrong with the laptop? Is the screen bad or might the video card be bad?
Thank you for looking.
What might be wrong with the laptop? Is the screen bad or might the video card be bad?
Thank you for looking.