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brainwave89

macrumors 6502
Original poster
Jul 7, 2006
476
8
I have at the start up gong for my 2012 13-inch MacBook Air but all I can on its screen is a white box that is centered. It's dim enough that I can't read it. When I hook up an external monitor the connection is recoginized but the screen is grayed out. I can see the cursor on the external monitor.

What might be wrong with the laptop? Is the screen bad or might the video card be bad?

Thank you for looking.
 
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