2013 MacBook Pro no display

[Joshuam08]

Hi all,

I'm hoping one of you will have the answer. My 2013 MacBook pro had a little fall (maybe 15cm drop from some boxes) and when I tried to turn it back on, the backlight turns on but nothing displays on the screen. I thought the issue might've been the display cable coming lose but when we tried it again last night, the screen displayed the charge battery image.

SO now I am confused as to what the issue would be, surely it couldn't be the display cable if it displayed the battery image, and instead must be something else?

Any help would be greatly appreciated.

 

[calbear92]

I recently brought my late 2013 13” MacBook Pro Retina overseas to India. My computer has not been dropped and lives in a Kuzy case.

When I got to the hotel, 32 hours later, I opened up my MBP and the LCD was blank. Tried resetting SMC and PRAM. Chatted with Apple Support- still no dice. They said I needed to take it to Apple Store to have hardware troubleshooting. I could go to an Apple Authorized Reseller in India, but I elected to wait til I got home to CA.

I did manage to borrow a HDMI cable and start in Safe Mode. External display showed login screen, but froze at the 80% loading OS page. Is this a software or true hardware issue? Put my MBP away the rest of my trip.


Went my Genius Bar appointment today and the attempted to hook up to external monitor- still no display. Diagnosis- likely failed logic board. $100 labor plus $375 parts and tax. Needs to be sent to Austin. 3-5 days.

Unfortunate- I’ve already had LCD display replaced under staingate and the logic board under separate warranty previously.

Guy stated that if another issues arises after this out of warranty at my cost repair, Apple would replace the machine.

$2000 for new one with limited ports VS $500 to repair with all the desired ports. I opted for the $500 repair.

Ps 2 days before I went overseas I upgraded to High Sierra with Spectre fix. Ugh!