I have a 2015, 13" MBP which has been experiencing some issues with the built-in keyboard and trackpad of late. Every day I take the MBP from home to work, where I plug it into an external monitor and use a bluetooth keyboard and trackpad. When I bring the computer home, I use the built in keyboard and trackpad.
Recently, I went to use the computer at home (with no externals) and the keyboard and trackpad would not work for me. The mouse wouldn't move, the trackpad wouldn't click and nothing could be entered onto the screen no matter how hard I pound the keyboard or what keys I pressed. I did some research and thought it could be a PRAM issue. I reset the PRAM (after a number of failed attempts as the keyboard wouldn't register the keys) and it worked for a few days, but then randomly reverted back to non-functioning status. I use the hard power button to turn the machine off and on and sometimes that makes the machine work and sometimes it does not. Interestingly, the bluetooth keyboard and trackpad ALWAYS work when I connect the machine at work. Only the built in versions are malfunctioning when disconnected from the peripherals. Worth mentioning the computer has been used in this manner for well over a year without prior issue.
Trying to avoid a trip to the Apple Store if possible, but I also need to get this thing to work. Any thoughts or experiences are most welcomed. Thanks in advance.
Recently, I went to use the computer at home (with no externals) and the keyboard and trackpad would not work for me. The mouse wouldn't move, the trackpad wouldn't click and nothing could be entered onto the screen no matter how hard I pound the keyboard or what keys I pressed. I did some research and thought it could be a PRAM issue. I reset the PRAM (after a number of failed attempts as the keyboard wouldn't register the keys) and it worked for a few days, but then randomly reverted back to non-functioning status. I use the hard power button to turn the machine off and on and sometimes that makes the machine work and sometimes it does not. Interestingly, the bluetooth keyboard and trackpad ALWAYS work when I connect the machine at work. Only the built in versions are malfunctioning when disconnected from the peripherals. Worth mentioning the computer has been used in this manner for well over a year without prior issue.
Trying to avoid a trip to the Apple Store if possible, but I also need to get this thing to work. Any thoughts or experiences are most welcomed. Thanks in advance.