Days ago I received and hooked up the 2018 Mac Mini and booted up, expecting to see the usual desktop and Apple Menu.
Instead the display is full screen (see photo) with the first of 13 boxes, all for using Voice Over. No option for anything else.
No Apple Menu, therefore, no System Preferences available.
About two dozen times I restarted with various key combinations, nothing changed. Finally, I used Recovery Mode. Clicked Options and could get Apple Icon, but only Restart and Shut Down. I restarted, but every time I get the full screen as in photo.
I am now lost of what more could be done.
I've spent about 4 hours trying to get rid of the Voice Over full screen replaced by the desktop and Apple Menu. No luck.
The seller did not mention that this Mac is customized.
Have I been ripped off?
Instead the display is full screen (see photo) with the first of 13 boxes, all for using Voice Over. No option for anything else.
No Apple Menu, therefore, no System Preferences available.
About two dozen times I restarted with various key combinations, nothing changed. Finally, I used Recovery Mode. Clicked Options and could get Apple Icon, but only Restart and Shut Down. I restarted, but every time I get the full screen as in photo.
I am now lost of what more could be done.
I've spent about 4 hours trying to get rid of the Voice Over full screen replaced by the desktop and Apple Menu. No luck.
The seller did not mention that this Mac is customized.
Have I been ripped off?