Some of you are probably aware of the bad luck that my girlfriend has been having of late, but this is the icing on the cake.
Today, on a whim, at 4:20 I decided to check my account through online banking.
I was shocked to see 4 suspicious POS (Point Of Sale) transactions, two bus tickets, a very expensive train ticket from trainline.com, and a strangely small amount, all bought/spent today.
Naturally, as I certainly hadn't bought them, I was in complete panic, phoned my bank and was put through to different departments, different offices, and had to sift through different automated messages. I finally got through, where I then proceeded to cancel my current card and account.
I was put through to Fraud Centre, where i've been registered as a victim of fraud, and will be receiving plenty of paper work to claim back my money.
I headed off out to see some friends, who were concerned, about me and about their own bank accounts.
A while back, there were a few cash machines in our city used to clone cards, and I assumed this is what they had done. Now i'm not so sure.
After getting home, I checked my email, and I had 3 emails from Amazon.com
Someone had tried to purchase a Philips Home Theatre Kit for 400 GBP and a Nokia Wireless Video Media something or other, again at 330 GBP.
One of the transactions was delayed because of stock availability, the other had bounced as i'd cancelled my account quick enough.
They left a delivery address, which is probably an empty building. Is there anything to follow up on?
I'm guessing they didn't clone my card at a cash point machine, they must have hacked my Amazon account and got my details from there?
How do you think they could have done it?
I do not have my details written down anywhere, and I am painfully careful with my receipts (I shred or chew them up, yes with my mouth).
Is there anything I should do next? I've changed my passwords for every account I have online... I'm devastated!
Rich.
Today, on a whim, at 4:20 I decided to check my account through online banking.
I was shocked to see 4 suspicious POS (Point Of Sale) transactions, two bus tickets, a very expensive train ticket from trainline.com, and a strangely small amount, all bought/spent today.
Naturally, as I certainly hadn't bought them, I was in complete panic, phoned my bank and was put through to different departments, different offices, and had to sift through different automated messages. I finally got through, where I then proceeded to cancel my current card and account.
I was put through to Fraud Centre, where i've been registered as a victim of fraud, and will be receiving plenty of paper work to claim back my money.
I headed off out to see some friends, who were concerned, about me and about their own bank accounts.
A while back, there were a few cash machines in our city used to clone cards, and I assumed this is what they had done. Now i'm not so sure.
After getting home, I checked my email, and I had 3 emails from Amazon.com
Someone had tried to purchase a Philips Home Theatre Kit for 400 GBP and a Nokia Wireless Video Media something or other, again at 330 GBP.
One of the transactions was delayed because of stock availability, the other had bounced as i'd cancelled my account quick enough.
They left a delivery address, which is probably an empty building. Is there anything to follow up on?
I'm guessing they didn't clone my card at a cash point machine, they must have hacked my Amazon account and got my details from there?
How do you think they could have done it?
I do not have my details written down anywhere, and I am painfully careful with my receipts (I shred or chew them up, yes with my mouth).
Is there anything I should do next? I've changed my passwords for every account I have online... I'm devastated!
Rich.