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cylee

macrumors newbie
Original poster
Apple's awesome warranty service.
My MacBook shuts down randomly after running CPU intense programs. And it has slight orange color at the hand rest.
Before calling Apple Care, I did all the memory/battery resets but wouldn't work.
I was able to schedule a pick up within 5 mins talking to representative. Box arrived next day. Overnight ship to KY, took a couple hours to get fixed, overnight back the same day it arrives.
Now it runs like a charm.

They are pretty efficient fixing bugs they already know.🙄
 
cylee said:
Apple's awesome warranty service.
My MacBook shuts down randomly after running CPU intense programs. And it has slight orange color at the hand rest.
Before calling Apple Care, I did all the memory/battery resets but wouldn't work.
I was able to schedule a pick up within 5 mins talking to representative. Box arrived next day. Overnight ship to KY, took a couple hours to get fixed, overnight back the same day it arrives.
Now it runs like a charm.

They are pretty efficient fixing bugs they already know.🙄
it takes 2 month for the problem to appear, u judge too soon.
 
When the MacBook first came out, and people were complaining about these issues, Apple was giving them a hard time. Apple didn't acknowledge the problem as of yet.

Now, Apple is now aware of this issue, and is taking care of it in a more professional manner.🙂
 
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