hi everyone. I need some help today.
Earlier today my dock wouldn't pop-up from its hidden position. This has happened in the past and the only way to get it to work again was to restart my computer.
Since I know something isn't right I decided to call apple for help. But before I did I was navigating around and noticed that my preferences folder(home folder-library-preferences) had a ton of corrupt files in it.
The problem is isolated to the admin user account.
I was told by one of the apple reps to drag the folder onto the desktop and reboot the computer and in doing so this would reset the preferences folder. Well, I did that and corrupt files are still showing up in the new preferences folder. I'm wondering if this is still happening because I still have the original preferences folder on my desktop?
How do I get rid of corrupt files? And how can I keep this from happening?
I'd be very grateful for any help.
Steve
Earlier today my dock wouldn't pop-up from its hidden position. This has happened in the past and the only way to get it to work again was to restart my computer.
Since I know something isn't right I decided to call apple for help. But before I did I was navigating around and noticed that my preferences folder(home folder-library-preferences) had a ton of corrupt files in it.
The problem is isolated to the admin user account.
I was told by one of the apple reps to drag the folder onto the desktop and reboot the computer and in doing so this would reset the preferences folder. Well, I did that and corrupt files are still showing up in the new preferences folder. I'm wondering if this is still happening because I still have the original preferences folder on my desktop?
How do I get rid of corrupt files? And how can I keep this from happening?
I'd be very grateful for any help.
Steve