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Gladstone76

macrumors newbie
Original poster
Nov 3, 2019
10
1
Received 2nd hand mac mini from CEX other day in post (in a jiffy bag!!!) Its all legit etc apart from they have an admin password on it - which they didn't send. Anyone who has dealt with CEX will know that their customer service is horrendous so i am still waiting for password from them. i was wondering though - can i not just factory reset and do a fresh install of the latest IOS anyway???
 
If you can boot into recovery (either from the drive or a usb), I think you should be able to access the disk utility and delete anything they setup and reinstall. Should let you setup your own info at that point.
 
If you can boot into recovery (either from the drive or a usb), I think you should be able to access the disk utility and delete anything they setup and reinstall. Should let you setup your own info at that point.

Cool, thanks for that. I will give CEX until the weekend to give me the password otherwise i will do that.
 
Cool, thanks for that. I will give CEX until the weekend to give me the password otherwise i will do that.
You should reformat a used computer anyway. There's no way of knowing what's going on with the existing operating system that's on the computer now.
 
It would help if you told us which year the Mini was:
2012, or 2014...?
 
Received 2nd hand mac mini from CEX other day in post (in a jiffy bag!!!) Its all legit etc apart from they have an admin password on it - which they didn't send. Anyone who has dealt with CEX will know that their customer service is horrendous so i am still waiting for password from them. i was wondering though - can i not just factory reset and do a fresh install of the latest IOS anyway???

Ideally, a used computer store selling used computers "should" erase the drive using a 2 pass and higher and re-install a fresh OSX on your mini. The admin password should be set up by the store, not by the former owner. Which meant that there could be private data in that Mini which violates the Data Prohibitive Directive of the EU and the machine shouldn't be sold like that. I work in a computer recycling business not in the UK, but sells used Macs. We always delete the drive using the 7 pass method and then put a fresh OSX install with a store admin password which we give to our customers to transfer over their credentials to the machine.

Anyhow, it's important to get the admin password, because you want to know whether the former owner deauthorized this Mini in iTunes or it has a firmware password protection in place. The 2008-2009 are easier to over ride, but the 2011-2014 are slightly more difficult and the 2018 with the T2 chip is virtually impossible to over ride. The implication is that, you would not be able to install the OS through Internet Recovery as it could put you in an error and can not factory reset the Mini if the user place some sort of password protection on it. The T2 equipped Mini with its security chip is virtually impossible to break and reset with any sort of admin password. Don't buy a T2 equipped machine without knowing that it has been de-authorized and without any password protection enabled.
 
It would help if you told us which year the Mini was:
2012, or 2014...?
Sorry it’s a late 2014 i7, 16gb, 1tb 125 ssd
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Ideally, a used computer store selling used computers "should" erase the drive using a 2 pass and higher and re-install a fresh OSX on your mini. The admin password should be set up by the store, not by the former owner. Which meant that there could be private data in that Mini which violates the Data Prohibitive Directive of the EU and the machine shouldn't be sold like that. I work in a computer recycling business not in the UK, but sells used Macs. We always delete the drive using the 7 pass method and then put a fresh OSX install with a store admin password which we give to our customers to transfer over their credentials to the machine.

Anyhow, it's important to get the admin password, because you want to know whether the former owner deauthorized this Mini in iTunes or it has a firmware password protection in place. The 2008-2009 are easier to over ride, but the 2011-2014 are slightly more difficult and the 2018 with the T2 chip is virtually impossible to over ride. The implication is that, you would not be able to install the OS through Internet Recovery as it could put you in an error and can not factory reset the Mini if the user place some sort of password protection on it. The T2 equipped Mini with its security chip is virtually impossible to break and reset with any sort of admin password. Don't buy a T2 equipped machine without knowing that it has been de-authorized and without any password protection enabled.
Thanks very much for your reply and advice. It’s a CEX store admin password...looking on Twitter it seems to be a common occurrence that they sell them and forget to tell the new owner the new password. I’m sure they wipe them completely before sale. The way their customer service works is extremely poor (email only, 24-48hr response time) when all I need is for them to contact the store and ask them what their admin pass is. The mini I got was a nice one 2014, i7, 1Tb/125SSD. I’m going to attempt to wipe and reinstall - any advice welcome!!
 
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