Glad to find this forum. Was replying an old thread but decide to make this a separate post. I had a family plan with 5 iPhone 7s bought about two years ago through T-Mobile. Now 3 of 5 iPhone in the family plan have the speaker grey out problem!
- speaker grey out when making or receive call
- cannot hear other party
- microphone does not work either, with phone or face time.
- can only make or receive call through bluebooth!
First my son's iPhone 7 had this in July. Took to apple support and they tested it and say yeah it's their problem and replced the phone.
Then last month, same thing happed to my iPhone 7 and my other son's iPhone 7 plus. took to apple support, they see the issue but said that they covered it for a while now they think it's not their problem and we are out of luck!
the only way is we pay to have them fixed. How could not be a systematic issue when 3 of the 5 phone have the exact failure and all happen close to each other?
All five phone were bought together through T-Mobile 2 years ago as a family plan. So must be a problem batch. All our phones are well taken care of and in protective cases. no crack screen, no water damage!
I am so angry with apple for dodging their responsibilituy. Anybody know how to pursue this? expose somewhere? where? my local TV has
a consumer show and I will give them a call and see if they could help. I am ******! #!#!
- speaker grey out when making or receive call
- cannot hear other party
- microphone does not work either, with phone or face time.
- can only make or receive call through bluebooth!
First my son's iPhone 7 had this in July. Took to apple support and they tested it and say yeah it's their problem and replced the phone.
Then last month, same thing happed to my iPhone 7 and my other son's iPhone 7 plus. took to apple support, they see the issue but said that they covered it for a while now they think it's not their problem and we are out of luck!
the only way is we pay to have them fixed. How could not be a systematic issue when 3 of the 5 phone have the exact failure and all happen close to each other?
All five phone were bought together through T-Mobile 2 years ago as a family plan. So must be a problem batch. All our phones are well taken care of and in protective cases. no crack screen, no water damage!
I am so angry with apple for dodging their responsibilituy. Anybody know how to pursue this? expose somewhere? where? my local TV has
a consumer show and I will give them a call and see if they could help. I am ******! #!#!
