4K Apple TV remote control died on me

[micke1967]

Hi I have a 4k Apple TV thats 1.5 years old.
And now I have a problem in that the remote seem to have just died

It simply cant control the Apple TV anymore...
The remote is fully charged so no battery issue

Den är fullladdad...
I have tried the following steps:
If your remote is out of battery, misbehaving, or you want to move it to a new Apple TV, you can reset it by doing the following:

1. Simultaneously press the Menu and Volume Up buttons.
2. Hold for 2-3 seconds.
3. Your remote should reset and return to pairing mode

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That did not help at all sadly...
However if I hold down "Menu"+"Microfon" at the same time I can activate/start the Apple TV.
And then I can control the Apple TV with the app in my iPAD.
So the AppleTv in itself seem to work and reacts on commands from the iPad.
However I can not envoke/activate the AppleTV from the iPad app...that I must do from the remote pressing menu+microphone

So does anyone know what this could be caused by?
Is the remote totally broken? Can it be fixed?
Or do I need buy a new remote and if so what are chances of that one working??
Anyone had similar issues??
Best regards Micael

 

[i hate phones]

Just out of curiosity, have you tried unplugging the apple tv for a few seconds and letting it restart? When I had a laggy remote, this helped. Might not help you but worth a try.