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Anthony T

macrumors 65816
Original poster
Jul 10, 2008
1,021
132
As many people are, I'm having trouble getting my Incase Slider off my phone. It seems stuck.

I called Incase and the guy blabbed for a good 9 minutes about how so many people are having trouble with the case, and bla bla bla.

So anyway he told me that I could fill out the form online and they would send me a new one for free, and that I didn't have to return the one I bought.

But he also said I could wait another 1-2 weeks for them to come out with the new colors (He mentioned aluminum and copper, and said there would be some more as well) and I could get one of those for free.

So I think I'll keep my Slider for now and wait to get the Aluminum or other color that they may have that I might like.

Just wanted to let you all know.
 
yeah I've seen a bunch of their new ones they are releasing and they look great. They have a bunch of matte / earthy colors coming out.
 
Thanks for the update! Unfortunately, I'm having the same 'stuck' problem as everyone else too.

Here's a nice preview from flickr:
2837788308_4b4a715fa8.jpg


From the comments:

"Incase Designs says: keep a lookout for these cases in stores during the holiday 08 through spring 09 season."
 
I still do not see the clear one in that photo that they had originally advertised. Oh well maybe they will still release it.
 
So they are coming out with more matte cases that are going to peel like the black one?
 
what good will it do if the new sliders still got the one huge problem.. getting off from the phone ...

my phone is already scratched from the first attempt of getting this thing off..
 
So anyway he told me that I could fill out the form online and they would send me a new one for free, and that I didn't have to return the one I bought.

Can you post the URL for the form...can't seem to find it.
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F136 Safari/525.20)

just saw a "gun metal" one on ebay.
 
I still do not see the clear one in that photo that they had originally advertised. Oh well maybe they will still release it.

I've called them on this one. They told me they were having problems with that particular one and might not be released. That's a reason why might only see solid colors.
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F136 Safari/525.20)

just saw a "gun metal" one on ebay.

Gun Metal? I'm sold.
 
Just got myself one of those gun metal ones off ebay. Can't wait for it to arrive.
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F136 Safari/525.20)

I just picked up the Gun Metal case at my local apple store and it is awesome.
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F136 Safari/525.20)

and the price is the same as all the other Incase Sliders. To all the people having trouble getting the bottom part off, give it a week or two and it will get easier. My white one had that problem but now after using it a few times it comes off like it should.
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F136 Safari/525.20)

and the price is the same as all the other Incase Sliders. To all the people having trouble getting the bottom part off, give it a week or two and it will get easier. My white one had that problem but now after using it a few times it comes off like it should.

Can we see some pictures of the Gun metal grey or whatever, how does it fit, and is it glossy or Matte ?
 
Can we see some pictures of the Gun metal grey or whatever, how does it fit, and is it glossy or Matte ?

I've never uploaded pictures before on here so how would I do it? Also, it is neither glossy or matte. All i can say is it looks awesome and the bottom is easy to come off right off the bat unlike the white one that took a couple weeks.
 
I've never uploaded pictures before on here so how would I do it?

When you click on Post Reply or Quote look below the Submit Reply & Preview Post buttons for Additional Options > click Manage Attachments > Browse your pc for an image > repeat if needed > click upload.
 

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^Reported

(Referencing an ad post, just in case it gets deleted, and I offend EliteKiller :))
 
I've never uploaded pictures before on here so how would I do it? Also, it is neither glossy or matte. All i can say is it looks awesome and the bottom is easy to come off right off the bat unlike the white one that took a couple weeks.

Really, its easy and better fitting ? the way you post pictures is by using the HTML link I believe

so where did you buy it, what apple store...in Dallas ? how many did they have ? does it say gun metal on the box ?
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F136 Safari/525.20)

I just picked up the Gun Metal case at my local apple store and it is awesome.

How does Apple have them in store when incase doesn't even have them on their website yet? ****, I even drove right by my apple store today. I really want to return my second matte black slider. The first one peeled after a week, and this one just started peeling after 3 weeks.
 
I think you'll find with Incase that not everything they carry is on their website. Baseline product, yes; color variations, not always. A similar thing happened with the MBP hardshell cases too - they debuted all these colors in store, but also only had black and white (clear) on their website for a while.
 
How does Apple have them in store when incase doesn't even have them on their website yet? ****, I even drove right by my apple store today. I really want to return my second matte black slider. The first one peeled after a week, and this one just started peeling after 3 weeks.

I knew I should have not posted anything because all these forums do is assume people are liars and making stuff up. I went to the Southlake Store in Texas and they had plenty. I used to work for Apple and we used to get products that would just show up and it is not even on Apple's website and not even shipping from the manufacture yet. Anyway, here are some pics to the non believers.....
 

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