iPod touch 5th Gen iPod battery issue

[ddublu]

My daughters 5th gen iPod Touch will go from 60-70% battery to 20% in seconds and even pops up the warning at 20%. We have restored as new device and tried the hard reset method with no luck. Any suggestions? Two years old, in perfect condition otherwise and no Apple Care.

 

[headsh0t95]

My daughters 5th gen iPod Touch will go from 60-70% battery to 20% in seconds and even pops up the warning at 20%. We have restored as new device and tried the hard reset method with no luck. Any suggestions? Two years old, in perfect condition otherwise and no Apple Care.

The battery might not be properly calibrated. Try to recalibrate the indicator:

- Discharge the iPod all the way down to zero percent battery, if it shuts of early, restart it as many times as possible
- until it only shows the "battery with cable" screen AND IT CANNOT BE POWERED ON AGAIN.

- Then: Plug the iPod in a wall socket and charge it for at least a COMPLETE NIGHT. It is important that the full charge cycle happens at once - else it won't help. The battery must be at 100% on the next morning.

If multiple calibrations won't solve the issue:

I'm sorry to say, but your iPod then has a faulty battery.

- Apple will replace it for $75 if the iPod is (except for the battery) in good condition.