crazzyeddie said:
The card maker can't deliver to Apple... so its not Apple's fault, its just supply problems.
I'm not really slamming Apple for not supplying it yet if they don't have it.
Point is that I've had my 30" since August and paid for it, and Apple arn't exactly being helpful with information about the G5. If they can't supply it, thats one thing, but a little bit of straightforward information would be expected.
I was originally told my G5 would ship with the 6800 on or before Aug 30, then Sept 3, then Sept 13, then Oct 15, then Oct 26 and now Nov 6.
But it gets worse.
I replied to an email from apple telling me the shipping date would be Oct 15, and I explained that I had sold my current mac and the purchaser was wanting it, I explained I was even prepared to buy another product to bridge the gap and asked if we could do a deal on a powerbook or something that was available immediately.
I received an automated reply saying my email would be dealt with within 48 hrs. When I didn't get the promised reply, I emailed again and received a reply telling me that my enquiry was not suitable for an email and that I should ring.
In the meantime I discovered that Apple had offered some of its customers G5's with a standard ATI card with the 6800 card to follow when available.
So when I did phone, I asked whether this option was available to me, I was told it was and that a G5 with ATI card would ship within 2 days.
After a week I phoned (Oct 1) to find out where my G5 was, I was told it had not shipped and now wouldn't ship until about Oct 20, but that the G5 with 6800 would be shipped about Oct 26 anyway. So I asked about a deal on a powerbook because I was unable to wait another 3 weeks on another maybe. I was told someone would phone me back and they did (Oct 4).
I was told if I changed my order back to a G5 with 6800 card it would ship the same day (Oct 4). I phoned again today (Oct 6) to find out where it had got to, I was told it hadn't shipped and it wouldn't be shipping until Nov 6. I asked what had happened to the G5 they had to ship on Oct 1, and I was told that it had gone to someone with a higher priority than me.
I couldn't believe what had been said to me so I asked again, this time the answer was rephrased, in that the G5 had gone to someone who had been waiting longer than me.
I'm a fairly patient guy and if Apple can't ship one to me then so be it, but I just wish they'd tell me instead of keep messing about. However two things have particularly annoyed me:
Firstly every communication from Apple has stated that the reason for delay is that they have had higher than expected orders and they can't meet demand, I am beginning to suspect that this is not the reason (hence my first post to see if anyone else had received a G5 with a 6800) in which case a little honesty would have helped me to know where I was going,
Secondly, I have been prepared to buy another product to keep me going, but Apple made other offers which have not materialised and as aresult I have neither my G5 with 6800 or a G5 with an ATI card or a powerbook which I was prepared to buy in addition. Meantime I've got some guy threatening all sorts of things if I don't let him have his G4 he's buying from me.
