Hello,
Our 1st gen 24" iMac was giving us Kernal Panics under Tiger 10.4.11 recently it all started two months ago.
We took it into the Apple store for a Cleaning and fresh install of Leopard.
When we received it back it locked/froze up immediately, forcing a hard restart. When I called the store they said one of my sticks of ram was not techinically bad but still suspect.
This is what I did after that call.
1. Checked the ram physically (the Apple store had placed my 512mb Apple ram stick in slot 0) which I thought very strange.
2. I corrected the ram, meaning I put the 2gb (suspect) stick in slot 0 and the 512 Apple ram in slot 1. Things were better it would take 10-15 minutes of use before locking up not 1-2 minutes.
3. I placed a new stick of Crucial (2gb from OWC) in place of the supect stick. that has had ZERO affect, our mac still freezes.
4. I pulled out the 512mb Apple (Micron) ram and replaced it with a 1gb Micron stick from OWC and that gives us roughly 20-40 minutes of time befroe freezing.
The software is up to date, I've max'd out the ram (new ram per Apple's request) and all we have running is iTunes in the background to stream to AppleTV and a few tabs of Safari open when this locks up.
Right before it freezes we notice lines arcoss the application windows almost as though there a distorted pixels.
When we took it in (running Tiger) the Apple Tech did check the drive and boot from their network and said our HD was not the issue, but it wasn't up long enough to cause kernel panic.
Should I take it back in? obviuosly we are just out of warranty too...$*@$*@!$ Bad Timing
If any of you Mac Gods can help guide me in the right direction I would greatly appreciate it!
Thanks
Our 1st gen 24" iMac was giving us Kernal Panics under Tiger 10.4.11 recently it all started two months ago.
We took it into the Apple store for a Cleaning and fresh install of Leopard.
When we received it back it locked/froze up immediately, forcing a hard restart. When I called the store they said one of my sticks of ram was not techinically bad but still suspect.
This is what I did after that call.
1. Checked the ram physically (the Apple store had placed my 512mb Apple ram stick in slot 0) which I thought very strange.
2. I corrected the ram, meaning I put the 2gb (suspect) stick in slot 0 and the 512 Apple ram in slot 1. Things were better it would take 10-15 minutes of use before locking up not 1-2 minutes.
3. I placed a new stick of Crucial (2gb from OWC) in place of the supect stick. that has had ZERO affect, our mac still freezes.
4. I pulled out the 512mb Apple (Micron) ram and replaced it with a 1gb Micron stick from OWC and that gives us roughly 20-40 minutes of time befroe freezing.
The software is up to date, I've max'd out the ram (new ram per Apple's request) and all we have running is iTunes in the background to stream to AppleTV and a few tabs of Safari open when this locks up.
Right before it freezes we notice lines arcoss the application windows almost as though there a distorted pixels.
When we took it in (running Tiger) the Apple Tech did check the drive and boot from their network and said our HD was not the issue, but it wasn't up long enough to cause kernel panic.
Should I take it back in? obviuosly we are just out of warranty too...$*@$*@!$ Bad Timing
If any of you Mac Gods can help guide me in the right direction I would greatly appreciate it!
Thanks