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Naimfan

Suspended
Original poster
Jan 15, 2003
4,669
2,019
All--

Strange thing: I have a new 2.4 GHz MBP. I went to restart it a few minutes ago and got a loud alert sound--almost like a gong. I tried a SMC reset to do avail.

Any ideas before I march to the Apple store?
 
A gong sound, and then what happened? It won't boot or something? I've never heard of a gong noise on any recent Macs, did you install new RAM recently? I'm confused.
 
Sorry--

I've done nothing to it, except turn it off when I left the car shop, and then turn it on when I got home.

It's not the start up gong--louder, and ongoing, like an alarm clock. It doesn't boot--the screen stays dark, and the sound continues. The light by the latch blinks in time with the sound.
 
Sorry--

I've done nothing to it, except turn it off when I left the car shop, and then turn it on when I got home.

It's not the start up gong--louder, and ongoing, like an alarm clock. It doesn't boot--the screen stays dark, and the sound continues. The light by the latch blinks in time with the sound.

Your machine cannot find any RAM.

Take out the RAM and re-seat it if you just installed it, take one out and try it with the other if you haven't.
 
Sorry--

I've done nothing to it, except turn it off when I left the car shop, and then turn it on when I got home.

It's not the start up gong--louder, and ongoing, like an alarm clock. It doesn't boot--the screen stays dark, and the sound continues. The light by the latch blinks in time with the sound.

Sorry about assuming it was the start up sound...

Sounds like its a hardware thing (I had the same when my MB had the random shutdown problem), try resetting the PRAM just in case.
 
Sorry--

I've done nothing to it, except turn it off when I left the car shop, and then turn it on when I got home.

It's not the start up gong--louder, and ongoing, like an alarm clock. It doesn't boot--the screen stays dark, and the sound continues. The light by the latch blinks in time with the sound.

Call 1-800-MYAPPLE and let them hear the sound, or try with a different hard drive.
 
Your machine cannot find any RAM.

Take out the RAM and re-seat it if you just installed it, take one out and try it with the other if you haven't.

Just tried that--with some trepidation! I tried both RAM chips in each slot, singly and together. Same thing.

EDIT--Correction--tried it again, and it appears that the top RAM slot is bad. Works with one chip in the bottom RAM slot, but the sound returns when I put the other RAM chip in the top slot (closest to the keyboard).
 
Just tried that--with some trepidation! I tried both RAM chips in each slot, singly and together. Same thing.

Assuming you don't have any spare "good" RAM to put into it, you ought to take it in to the store.

Same thing happened to me and it was two bad sticks of RAM.

Have you tried putting each one in each slot, and then starting it up to eliminate one that might be bad?

Edit - OK, you did that.

Good luck at the store.
 
Update:

Turned out to be a bad memory socket, so the store replaced the computer with a new one.
 
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