Absolutely NORMAL screen tint change on viewing angle.

[Sopranino]

Here I am typing away on my, soon to be replaced, PB G4 1GHz. I have never paid any attention to tint changes on my computer beyond adjusting the colour profile to my tastes.

I thought I would examine my computer for tint changes based on the viewing angle, here is what I found.

Straight on the screen is quite even and the tint is clear white with a very slight bias towards blue. (personal preference, this gives me a stronger white)

At any angle (left to right) greater than about 30 degrees the screen starts to take on a warmer look to it with a shift towards yellow/tan colouring.

With a change to the vertical angle the screen shifts to a more distinct blueish tint when viewing from above. When viewing from below the screen takes on a dark blue/black tint.

This is on a matte screen.

With the exception of the issue where a definable area of the screen is distinctly different in tint, I don't think that the 'tint' issues that some people are talking about are actually issues. Rather they amount to either deliberate FUD or they are the result of the 'OMG I think mine looks like that, it must be broken' syndrome.

Sopranino

 

[iW00t]

I don't think that the 'tint' issues that some people are talking about are actually issues. Rather they amount to either deliberate FUD...

Exactly.

They are trolls under the employ of Billy G.

 

[dcv]

With the exception of the issue where a definable area of the screen is distinctly different in tint, I don't think that the 'tint' issues that some people are talking about are actually issues. Rather they amount to either deliberate FUD or they are the result of the 'OMG I think mine looks like that, it must be broken' syndrome.

Indeed. This happens with any LCD panel, just look around at your colleagues' screens at the office. This is also why I had a bit of a rant in a post in another thread about the "yellowing" issue - some people keep posting screenshots of the displays taken at various angles, when this is perfectly normal

Yes, there have been some displays with a yellow tinge at the bottom and unevenness when viewed straight on. I've seen this myself. But not all the LED SR MBPs have this issue and I'm tired of reading the ridiculous "OMG if I tilt my head 45 degrees and squint my display's a different colour" type of comments

 

[Sopranino]

.... But not all the LED SR MBPs have this issue and I'm tired of reading the ridiculous "OMG if I tilt my head 45 degrees and squint my display's a different colour" type of comments

I'm pleased to see that other people have also noticed this.

Sopranino

 

[kolax]

Indeed. This happens with any LCD panel, just look around at your colleagues' screens at the office. This is also why I had a bit of a rant in a post in another thread about the "yellowing" issue - some people keep posting screenshots of the displays taken at various angles, when this is perfectly normal

Yes, there have been some displays with a yellow tinge at the bottom and unevenness when viewed straight on. I've seen this myself. But not all the LED SR MBPs have this issue and I'm tired of reading the ridiculous "OMG if I tilt my head 45 degrees and squint my display's a different colour" type of comments

Unless you own a SR MBP with this issue, I think its fair to say that your comments don't particularly matter of benefit us. You have to have been living with this issue constantly for you to realise how much of a pain it is, and how disappointing the viewing angle is.

 

[seanofford]

Unless you own a SR MBP with this issue, I think its fair to say that your comments don't particularly matter of benefit us. You have to have been living with this issue constantly for you to realise how much of a pain it is, and how disappointing the viewing angle is.

Also, it appears to be worse on glossy screens. I agree with many of the comments, that it's annoyying for people to be confusing a definite DEFECT (yellow areas of screen when viewed straight on) with a DESIGN LIMITATION (narrow viewing angle, particularly on glossies, when comparing to previous technology/other screen models), but that does not mean there is not a legitimate discussion to be had, once you've weeded out those posters too thick to understand that the two discussions are separate.
Sean

 

[dcv]

Unless you own a SR MBP with this issue, I think its fair to say that your comments don't particularly matter of benefit us. You have to have been living with this issue constantly for you to realise how much of a pain it is, and how disappointing the viewing angle is.

If you've read any of my posts, you might notice I've now had three SR MBPs all with different issues. The first had the definite yellow section at the bottom of the screen, visible when viewed straight on; it also experienced 7 kernel panics within the first few hours of use, so wasn't really useable at all. The second wasn't yellow but had a whole section of uneven lighting near the bottom and also a dead pixel. Wasn't happy with that, especially as the first had been a lemon so I exchanged it again. The third has a pretty damn good display (same Samsung panel with the terribly yellow default colour profile again) but no dead pixels and no unevenness that I can really complain about; however it's unuseable as a notebook computer as there is something very wrong with the battery/power management. There are also a few incredibly minor cosmetic issues which I wouldn't normally worry about but those combined with all the other problems add up to a not very happy customer.

So yeah, I think my comments matter thanks very much. I normally roll my eyes at people's complaints when new products are released but I've seen several issues first-hand here. I do think that too many people are reading some of the posts here and looking for problems though. The whole "yellow" issue is very misleading when people are posting pics of the display from the side; that was the point in my original rant.

 

[seanofford]

If you've read any of my posts, you might notice I've now had three SR MBPs all with different issues.

I've had three too, DCV but I still reckon the screen angle is worth discussing - see my post just above yours, made at the same time as your last one.
Sean

 

[dcv]

I've had three too, DCV but I still reckon the screen angle is worth discussing - see my post just above yours, made at the same time as your last one.
Sean

Just read your post... I've had matte screens not glossy, am assuming your three were all glossy then? Again, I agree this is a separate issue though and not to be confused with the "yellow tint" problem when viewing straight on.


I feel like I'm just banging my head against a brick wall with discussing and using these new MBPs. I'm so tired of it all. My 3rd one will be returned to the store probably on Thursday... I simply can't use it as the battery/power is completely non-functional so I may just give up on the whole MBP idea for a while until they address all these problems. Very, very disappointed...

 

[Jestered]

How many people use their laptop at that angle? I mean really use it.

I think what the OP was trying to say is that there are two different things going on and some people around here are confusing the two issues (and misleading with pics of side views when talking about the yellow tint on the bottom of the screen). What I got from the OP is just explaining that the side view is going to have a yellow tint all over the screen. This is completely different and a seperate issue than the yellow tint on the bottom of the screen.

I have seen posts about this from people that do not have the new MBP saying, "if that is the yellow tint issue... that is a step back and I won't buy one". The side view is NOT the yellow tint issue.

I think the two issues need to be separated. Otherwise, people who don't own the new MBP may confuse the two issues.

 

[kolax]

Sorry DCV wasn't aware you were a SR MBP user. I find it irritating when people post about the situation who probably have never seen the issue with their own eyes.

I have the option of either sending mine back to Apple or waiting until my local retailer gets them back in stock again.

If I sent it off to Apple, how long do you think it would be away for?

 

[Jestered]

Sorry DCV wasn't aware you were a SR MBP user. I find it irritating when people post about the situation who probably have never seen the issue with their own eyes.

I have the option of either sending mine back to Apple or waiting until my local retailer gets them back in stock again.

If I sent it off to Apple, how long do you think it would be away for?

I think even though it is a replacement, it is still treated as a new order. Your warranty on the new machine starts over, Apple will not know it was a replacement if you call in for support (unless you tell them or they research other case notes), etc... So, I would guess that there won't be any importance put on your replacement order over other new orders being put in by others. I would guess you would get it as quick/slow as everyone else is getting them right now. They may upgrade the shipping, but that is probably all.

Does anybody have a more definitive answer on this?


added after the above:

When you say send it back to Apple... are you talking about them replacing it? or fixing it? What I said above is for a replacement. If you are talking about sending it in for repair, they are normally pretty fast. I would say a week tops would be the longest. Probably quicker than that, but you never know.

 

[dcv]

I think what the OP was trying to say is that there are two different things going on and some people around here are confusing the two issues (and misleading with pics of side views when talking about the yellow tint on the bottom of the screen). What I got from the OP is just explaining that the side view is going to have a yellow tint all over the screen. This is completely different and a seperate issue than the yellow tint on the bottom of the screen.

I totally agree with you and was trying to say that, though obviously not well enough!

I have seen posts about this from people that do not have the new MBP saying, "if that is the yellow tint issue... that is a step back and I won't buy one". The side view is NOT the yellow tint issue.

Again, what I was attempting to say! I'm kinda annoyed at how misleading some of the pics and comments in other threads have been.

If you want to talk about the viewing angle and how you do not like it, start a new thread. In fact, that is the whole reason this thread was started to let people know that it is not the same issue.

Again, agreed.

Sorry DCV wasn't aware you were a SR MBP user. I find it irritating when people post about the situation who probably have never seen the issue with their own eyes.

It's ok, sorry if it seemed as though I was ranting back at you

It's very frustrating if you *do* have the problem but I'm just also frustrated at the misleading comments/pics I've seen and suddenly everyone thinking there are issues with all MBPs...

I have the option of either sending mine back to Apple or waiting until my local retailer gets them back in stock again.

Personally I'd return it. As I said I've now had three and all have had something wrong with them. There are some good ones out there but some of us have been unfortunate enough to receive the bad apples. I will be returning mine for a refund this week and at this stage I'm not sure I want the hassle of buying another one again. Might try to fix up my PowerBook and/or wait a while for a later build. Mine were all week 23.



Sorry I think this thread has now been derailed into a discussion of "issues" again, when the OPs intention was to point out that all LCD screens exhibit a different tint at different angles, which is perfectly normal and isn't the same as the yellow problem. I'm gonna shut up now!

 

[MrFrankly]

I posted the picture about the limited viewing angle in the other thread with the explicit mention that it's a different issue from the 1/3rd yellow screen. I do think it's a serious issue with the new MBP but didn't want to start an entire new thread about it. Now that there is a new topic about it, good, at least I did not have to start it.

I know LCD screens in general have a limited viewing angle and I don't mind it much when colors shift significantly when I view at the screen past a 45 degree angle. Within this 45 degree angle they can shift a little, all the screens I have do this and it doesn't bother me.

But I don't think it's a sign of very good quality when sitting a bit to the right of my MBP but still in front of it and the screen gives me doubts whether a color on the left of my screen is yellow or gray. That's an angle of about 10 degrees. Between 5 and 45 degrees all the grays on the screen shift to complete deep yellow/brown.

If mentioning this makes me a troll or the evil spawn of Bill Gates then fine.

 

[Jestered]

I will be returning mine for a refund this week and at this stage I'm not sure I want the hassle of buying another one again. Might try to fix up my PowerBook and/or wait a while for a later build. Mine were all week 23.

When did you get your last one? I did not have any of the issues with mine... I ordered it early on too. I ordered on June 6th, shipped the 16th and I got it on the 22nd. Mine was a week 24 though. I am surprised that you keep getting week 23 on replacements. I am guessing you are returning them to the store and not sending them back? If so, you should see if they have at least a week 24 and see how it does. Not saying week 24 fixed all the issues, but...

 

[dcv]

When did you get your last one? I did not have any of the issues with mine... I ordered it early on too. I ordered on June 6th, shipped the 16th and I got it on the 22nd. Mine was a week 24 though. I am surprised that you keep getting week 23 on replacements. I am guessing you are returning them to the store and not sending them back? If so, you should see if they have at least a week 24 and see how it does. Not saying week 24 fixed all the issues, but...

I've bought all of mine from the Apple Store Regent Street (London). Stock 2.4GHz matte configuration. We have a 14-day no-quibbles refund policy in the UK. I bought this last one on the 22nd so I've got til this Friday to return it. My old PowerBook is really too slow (or I should say lacking in RAM) for my needs these days so a MBP would be ideal and aside from all the problems it's a lovely machine. If they have a week 24+ in stock I might try it but I'm tempted to maybe wait a few weeks now. The problem is you can't open the box in store to check it until after you've paid for it...

 

[anirban]

I agree. When I purchased my MBP, looking staright on at the screen, it was totally white, with no color tint whatsoever.

But a couple of my friends insisted that I had the "Yellow Gradient Issue" because if I looked at the screen from sideways, which pushes the anatomical structure of the body, something that no one in their right minds (and out of their own free will) would ever want to look at a screen... then you will see a yellow glow there.

But I do not believe that this is a problem. I own two other laptops, and they both have this sort of tint when looked from an outrageously different angle.

I guess if you really want to get the yellow gradient issue, I guess you can.

 

[Jestered]

The problem is you can't open the box in store to check it until after you've paid for it...

You shouldn't have to open it to figure out the week though. The serial # on the box will tell you the week. The 4th and 5th digit in the serial # give you the week. I know over here in North America the SN is on the box, I am guessing it is the same over there where you are.

My SN # is W87241xxxxx

 

[ScottDrummer]

mine is 26 , are 26 week builds good? :-\

 

[dcv]

You shouldn't have to open it to figure out the week though. The serial # on the box will tell you the week. The 4th and 5th digit in the serial # give you the week. I know over here in North America the SN is on the box, I am guessing it is the same over there where you are.

Oh yes I know. Sorry I meant you can't open the box to examine the possible screen issues, or find out if you've got the LG or Samsung panel etc until you've paid for it. I guess I could ask them to tell me the week build from the box though before they bring it out from the stock room.

 

[kolax]

Why don't you buy from John Lewis DVC?

2 year guarantee for the same price. And they'll let you open the box to inspect before you buy

 

[dcv]

Why don't you buy from John Lewis DVC?

2 year guarantee for the same price. And they'll let you open the box to inspect before you buy

I was going to but they didn't have the new ones in stock at Oxford Street and the 2nd year warranty isn't the same as AppleCare.

 

[kolax]

2nd year warranty is the same as Apple Care - only difference is you take it back to John Lewis instead of Apple.

Same applies to everything that could go wrong in your first year in the second year - it's not like the second year you loose out on anything.

 

[seanofford]

2nd year warranty is the same as Apple Care - only difference is you take it back to John Lewis instead of Apple.

It's not Apple that do the repairs in the second year, AFAIK