I've searched the forums (and Google, and called our web host), but can't find an explanation. Hoping someone here is smarter than the rest of the world. 
Without me touching it, one of our webpages suddenly "broke." All the href links that were set to open in new windows stopped working; when you click on one, it shoots you to the top of the page while adding a # to the end of the URL.
There were no recent edits, uploads, or been touched in any way, beyond normal online viewing. It just stopped working, out of the blue. This happened almost exactly one year ago, on a different page of our site. Same scenario--no changes or edits on my part. The links simply stopped working (different page of the site), shooting viewers to the top of the page while adding the # to the URL.
Then, out of nowhere, days later, the problem disappeared (after I uploaded, edited, responded to waves of viewer complaints, edited, uploaded, more complaints.....).
:::sigh:::
So. Today's scenario:
I double checked the links on the original; they're correct.
I previewed the page on my MBP using three different browsers. The links work fine.
Once I upload it to the server (to overwrite the broken page), however, the links break, the hrefs change from "http://www.abcde.html" to "#" and the URL picks up an # at the end.
I tested the FTP program to see if THAT was the culprit. No luck. Tried Fetch, then FileZilla, then direct through the webhost's cPanel. Same thing happens each time--the links break, the # appears on the URL.
Our web host keeps trying to blame me, the page, my computer, the FTP programs used to do the upload (did I mention one of them was their own cPanel?). Basically, they're clueless but want to point fingers so it's someone else's problem.
Any idea what's going on (and how to fix it)? I just changed all the links that were supposed to open new pages to "standard" links (change the current page), and am absolutely terrified this is going to begin happening on mutiple pages of our website.
Thanks in advance for your shared wisdom.....
Without me touching it, one of our webpages suddenly "broke." All the href links that were set to open in new windows stopped working; when you click on one, it shoots you to the top of the page while adding a # to the end of the URL.
There were no recent edits, uploads, or been touched in any way, beyond normal online viewing. It just stopped working, out of the blue. This happened almost exactly one year ago, on a different page of our site. Same scenario--no changes or edits on my part. The links simply stopped working (different page of the site), shooting viewers to the top of the page while adding the # to the URL.
Then, out of nowhere, days later, the problem disappeared (after I uploaded, edited, responded to waves of viewer complaints, edited, uploaded, more complaints.....).
:::sigh:::
So. Today's scenario:
I double checked the links on the original; they're correct.
I previewed the page on my MBP using three different browsers. The links work fine.
Once I upload it to the server (to overwrite the broken page), however, the links break, the hrefs change from "http://www.abcde.html" to "#" and the URL picks up an # at the end.
I tested the FTP program to see if THAT was the culprit. No luck. Tried Fetch, then FileZilla, then direct through the webhost's cPanel. Same thing happens each time--the links break, the # appears on the URL.
Our web host keeps trying to blame me, the page, my computer, the FTP programs used to do the upload (did I mention one of them was their own cPanel?). Basically, they're clueless but want to point fingers so it's someone else's problem.
Any idea what's going on (and how to fix it)? I just changed all the links that were supposed to open new pages to "standard" links (change the current page), and am absolutely terrified this is going to begin happening on mutiple pages of our website.
Thanks in advance for your shared wisdom.....