Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MacRumors

macrumors bot
Original poster
Apr 12, 2001
68,550
39,404


Several airlines this week implemented support for the new iOS 18.2 Find My item location sharing feature, including British Airways, Lufthansa, Aer Lingus, and more.

ios-18-2-share-item-location.jpg

As of now, 14 airlines have customer support protocols for locating lost luggage with the new Find My feature, and the full list includes the following airlines: United, Delta, British Airways, Lufthansa, Air Canada, Air New Zealand, Turkish Airlines, Aer Lingus, Austrian Airlines, Brussels Airlines, Swiss International Airlines, Eurowings, and Iberia Airlines.

After updating to iOS 18.2, the new Share Item Location feature allows you to create a link that lets someone see the location of a lost item when they open it up. Links can be opened on a non-Apple device using a web browser, so people with an iPhone, iPad, or Mac can help you locate something that's lost, such as your luggage.

‌Find My‌ links that you share expire after a one-week period, and you can see how many people have viewed a link. Shared links stop working when an item is returned to you, when the link sharing date expires, or when you opt to stop sharing the location of an item. Share Item Location is end-to-end encrypted and anonymous, so Apple and accessory manufacturers are not able to view an item's location or information.

Apple has teamed up with airlines to add support for Share Item Location, and airlines that use the feature have staff that know what steps to follow to get a lost item back to its owner using the Find My feature.

Additional airlines are planning to add support, including Qantas, Virgin Atlantic, Singapore Airlines, and KLM Royal Dutch Airlines.

Article Link: Additional Airlines Add Support for Apple's Find My for Lost Luggage Feature
 
As if the actual counter representatives will care that you've located your bag in Charlotte when you're in Miami...
 
Truth! Yup, I almost always fly AA and they are always looking for ways to disappoint. 😭
I am fascinated by how great they are at that (they even managed to make United look good, which man, takes some skill to be *that* disappointing).

To be fair, I've found 80% of the line employees to really care and want to do well, but are completely powerless to help. But Bob Isom made millions on millions last year and they are really excited to get you to sign up for the credit card...they are more interested in that than being an airline (because damn they make more money and don't have to even fly you anywhere, right?), so I guess I can see why capex is going into new ways to just get their branded credit card in your wallet than core customer service (still drives me crazy).
 
The Onion: “Drug dealers and international counterintelligence officers blow cover to praise Apple for making dead drops more friendly, safe, and untraceable.”
 
Wonder how that will work with Lufthansa for example because luggage tracing is usually done by a 3rd party?
They all use SITA WorldTracer, so it is eventually to integrate it into any frontend software they may use. Which should also in the future just be some simple technicalities for most other airlines or ground handlers who also are part of WorldTracer network.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.