after 6 mos, Amazon IPad reports as STOLEN!

[caseywheaton89=]

I purchased a NEW Apple iPad [2 MC987LL/A Tablet (64GB, Wifi + Verizon 3G, White)] on Amazon on 7-31 as a gift (son's/wife). All was fine until last week they went to update service (etc) with Verizon and they were told it was a STOLEN unit!

The seller is no longer even ON Amazon as one of their "sellers" . We wrote emails but after week we still have heard nothing. I searched the web for the seller, Wireless Wholesale, but found nothing!

We contacted Amazon's corporate office and they say there is nothing they can (or will) do!

They said to call our bank and see if they can reverse the purchase, but of course, they said "No". BUT, to my amazement, the clerk who answered the phone had the SAME thing happen to her w/AMAZON, but her IPAD said "stolen" from the beginning.

She too couldn't get any responses but when she gave a bad review to the SELLER on Amazon, w/in an hour she had a phone call and her problem was ultimately solved.

Of course, our seller is no where to be found, even on Amazon! I did write a negative review on the Ipad page, but Amazon said they couldn't post if for some lame reasons....tried multiple times! Can't post it to the seller since not even there any longer!

We called the Apple store as well....nothing good from that either! What recourse do we have. We hit a brick wall everywhere we turn! Can't believe Amazon is such a "nothing" in this saga! I read plenty of stories about how horrible Amazon has been to their sellers, but I would have thought they would care about customer service! NOT! HELP!

 

[BiigBiscuit]

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

What happened to the iPad? Where is it now?

 

[caseywheaton89=]

This has all transpired in the last week...so the son & wife have the Ipad. We're still in a quandary of what on earth to do about it all. They're just 10 mi from us here in IL....half way between Indy and St. Louis.

 

[Buildbright]

You have six months to reverse a fraud purchase and that is federal law. You need to start demanding the bank reopen the chargeback or you will contact the State Attorney. If they refuse then write a letter to the State Attorney and find a new Bank. Go to the branch you opened your account and threaten to close you account. This may get you some results.

The important thing to keep in mind is never buy high fraud or stolen items from anyone but a certified Apple retailer. Also pick a bank that will stand behind you.

 

[Mike4AU]

OP, you should file a claim under the Amazon A to Z Guarantee program. I got scammed one time by an Amazon third party seller and filed a claim uner that guarantee. Amazon paid off. $200.

I purchased a NEW Apple iPad [2 MC987LL/A Tablet (64GB, Wifi + Verizon 3G, White)] on Amazon on 7-31 as a gift (son's/wife). All was fine until last week they went to update service (etc) with Verizon and they were told it was a STOLEN unit!

The seller is no longer even ON Amazon as one of their "sellers" . We wrote emails but after week we still have heard nothing. I searched the web for the seller, Wireless Wholesale, but found nothing!

We contacted Amazon's corporate office and they say there is nothing they can (or will) do!

They said to call our bank and see if they can reverse the purchase, but of course, they said "No". BUT, to my amazement, the clerk who answered the phone had the SAME thing happen to her w/AMAZON, but her IPAD said "stolen" from the beginning.

She too couldn't get any responses but when she gave a bad review to the SELLER on Amazon, w/in an hour she had a phone call and her problem was ultimately solved.

Of course, our seller is no where to be found, even on Amazon! I did write a negative review on the Ipad page, but Amazon said they couldn't post if for some lame reasons....tried multiple times! Can't post it to the seller since not even there any longer!

We called the Apple store as well....nothing good from that either! What recourse do we have. We hit a brick wall everywhere we turn! Can't believe Amazon is such a "nothing" in this saga! I read plenty of stories about how horrible Amazon has been to their sellers, but I would have thought they would care about customer service! NOT! HELP!

 

[dell who?]

You have six months to reverse a fraud purchase and that is federal law. You need to start demanding the bank reopen the chargeback or you will contact the State Attorney. If they refuse then write a letter to the State Attorney and find a new Bank. Go to the branch you opened your account and threaten to close you account. This may get you some results.

The important thing to keep in mind is never buy high fraud or stolen items from anyone but a certified Apple retailer. Also pick a bank that will stand behind you.

Well put. I'm curious though OP... Does the fact that it's coming up as stolen actually change anything? I mean, did you even buy the product under the pretense that it was new, or did they say outright that it was used? One of many adventures I've seen people go through who don't buy direct or from an authorized dealer...

 

[Ashwood11]

Have you had any success in locating the legal owner and returning their iPad?

 

[baypharm]

It is not difficult to wipe (or scrub) your presence from the web. It is actually quite easy to do (if you know how to do it). But please don't asked me to tell you how to do it. The point is this is a civil matter and should be handled in the courts. I seriously doubt that a state attorney would take the case. Do you realize how many items are bought that are "hot"?

Even if all you say is true (and we don't know that for sure), there is nothing we can do about it. You should pay an attorney $200 for a consultation and get some solid legal advice if that is truly what you are fishing for.

To bring criminal charges against someone who you claim has vanished will not be easy. And since this item is under $4000, it falls under small claims in most states. And in the end that is all you have, a civil case that you can try in the state in which your seller shipped the iPad. For most people, it will be more trouble and expense than it's worth.

 

[Buildbright]

It is not difficult to wipe (or scrub) your presence from the web. It is actually quite easy to do (if you know how to do it). But please don't asked me to tell you how to do it. The point is this is a civil matter and should be handled in the courts. I seriously doubt that a state attorney would take the case. Do you realize how many items are bought that are "hot"?

Even if all you say is true (and we don't know that for sure), there is nothing we can do about it. You should pay an attorney $200 for a consultation and get some solid legal advice if that is truly what you are fishing for.

To bring criminal charges against someone who you claim has vanished will not be easy. And since this item is under $4000, it falls under small claims in most states. And in the end that is all you have, a civil case that you can try in the state in which your seller shipped the iPad. For most people, it will be more trouble and expense than it's worth.

Selling stolen item is not a civil matter when you are a business. It’s a felony not to mention the State Attorney is to motivate your bank to charge back the seller not to go after the seller. But please before you give advice do some research.

 

[Arnezie]

Well put. I'm curious though OP... Does the fact that it's coming up as stolen actually change anything? I mean, did you even buy the product under the pretense that it was new, or did they say outright that it was used? One of many adventures I've seen people go through who don't buy direct or from an authorized dealer...

Used or new are quite a bit different than STOLEN
Op keep us updated I'm curious to find out what your bank says.