Airplay 2 on LG TV "This video is in a format that can't be streamed to this TV" Issue

[chriscrowlee]

I have looked all over the internet and can't figure out the solution to this one.

So I've downloaded videos from the internet in various formats. I can't for the life of me figure out a format in which I can convert the videos that'll allow them to stream via Airplay 2 to the LG or Samsung TV that has built-in Airplay 2 on them.

Works - Youtube, screen mirroring, items downloaded from Apple.

The issue is clearly how I'm converting the videos. I have always used Handbrake to convert videos and never had an issue. I don't have a preset in the app for Samsung or LG Airplay 2 TVs, so not sure if there is some setting that is being used that is kicking out that error.

Anyone have a preset\template file for Handbrake that works?

Thanks!

 

[waw74]

how are you trying to airplay?
from your phone/computer?
which programs are you using to play them?


----
as an alternative, may I suggest Plex or infuse
Plex should have an app for your TV (LG and Samsung both do), and definitely has one for aTV.
infuse is aTV only.

Plex requires you to run a server program on your computer.
You then point it at folders and tell it what type "I have movies in x folder and y folder"
it then has a player app for iOS, tvOS, a lot of smart TVs, and computers. (as long as you have the bandwidth, you can also use them outside your home network)
it's basically like your own personal Netflix, once items are added, it gets descriptions and artwork automatically.

The Plex server will also automatically convert on the fly if files are not compatible with the player you're tying to use.
to do this, the machine running your server needs a little horsepower (most computers are fine), you can also set it up to "Pre-convert" files, so there's already a compatible version ready to go.
it's free, with a subscription for additional features like being able to download to mobile devices.

and you can just leave your computer running in the background, and select what to watch with the aTV or TV remote.

plus your friends can make their own account, and you can share your media with them (bandwidth permitting)

Infuse (I don't have much expiernce with this one)
will just access network shares from your computer.
It can play "non-compatible" files but requires a subscription.
and it does auto meta-data scraping too.

 

[chriscrowlee]

Yeah I've used a couple of these solutions before, however there's got to be an easier way to use the TV by its own design. I just am not sure what the toggle is I'm using in Handbrake that the TV is seeing as incompatible. Wish someone had a Handbrake preset known to work on samsung and LG TVs

 

[Longkeg]

Look at the documents that came with the TV. Does it give specific info about compatibility? Codec, container, frame rate and resolution all come into play. If they don’t match up exactly with the TV’s specs they won’t play. In the long run the “easier way” may in fact be an ATV running Plex, Infuse or VLC, no conversion needed. They will play anything you can throw at it.

 

[chriscrowlee]

Look at the documents that came with the TV. Does it give specific info about compatibility? Codec, container, frame rate and resolution all come into play. If they don’t match up exactly with the TV’s specs they won’t play. In the long run the “easier way” may in fact be an ATV running Plex, Infuse or VLC, no conversion needed. They will play anything you can throw at it.

This is 2020... the days of using random apps to stream to TVs is long gone. 2019 TVs and newer are shipping with Apple AirPlay built in for the simplicity. Your idea is a work around, not a solution. People are buying TVs with Airplay to not have to install third party apps to have devices talk together. That's why I'm trying to determine what specs are needed for it to work... obviously a TV isn't going to just take anything you throw at it... that's why I was asking for someone who may be able to answer the question as asked. I appreciate your suggestion but I bought 2 LG TVs with Airplay so I could use Airplay, not to go back in time to 2015 to have to install junk apps to add capability the TV already has

 

[Longkeg]

“obviously a TV isn't going to just take anything you throw at it...“

Why not? This is 2020 after all... If an open source piece of software (VLC among others) can do it for the AppleTV certainly the TV manufacturers could license the tech to give you the simplicity you seek... but they don’t. Why do you think that is?

“that's why I was asking for someone who may be able to answer the question as asked.“

Sorry to waste your time.

 

[Moeingol]

I have looked all over the internet and can't figure out the solution to this one.

So I've downloaded videos from the internet in various formats. I can't for the life of me figure out a format in which I can convert the videos that'll allow them to stream via Airplay 2 to the LG or Samsung TV that has built-in Airplay 2 on them.

Works - Youtube, screen mirroring, items downloaded from Apple.

The issue is clearly how I'm converting the videos. I have always used Handbrake to convert videos and never had an issue. I don't have a preset in the app for Samsung or LG Airplay 2 TVs, so not sure if there is some setting that is being used that is kicking out that error.

Anyone have a preset\template file for Handbrake that works?

Thanks!

I am struggling with this issue too and I have to ask did you find any solutions?

 

[priitv8]

Apple supports natively only H.264 (AVC) and since 2017 also H.265 (HEVC) video codecs. The latter can also be encoded as HDR10 or Dolby Vision Profile 5.
Only supported audio formats are AAC, Dolby Digital, Dolby Digital Plus and MP3.
The only supported container (file) format is MP4.

 

[Moeingol]

Apple supports natively only H.264 (AVC) and since 2017 also H.264 (HEVC) video codecs. The latter can also be encoded as HDR10 or Dolby Vision Profile 5.
Only supported audio formats are AAC, Dolby Digital, Dolby Digital Plus and MP3.
The only supported container (file) format is MP4.

I my case, the file is fine. It plays just fine on my Apple TV 4K and my iPhone but there is just this Airplay enabled LG TV that I have. It also plays the file via USB port but not through Airplay. Just keep getting that error even with iMovie videos.

 

[SanJoseEd]

I have looked all over the internet and can't figure out the solution to this one.

So I've downloaded videos from the internet in various formats. I can't for the life of me figure out a format in which I can convert the videos that'll allow them to stream via Airplay 2 to the LG or Samsung TV that has built-in Airplay 2 on them.

Works - Youtube, screen mirroring, items downloaded from Apple.

The issue is clearly how I'm converting the videos. I have always used Handbrake to convert videos and never had an issue. I don't have a preset in the app for Samsung or LG Airplay 2 TVs, so not sure if there is some setting that is being used that is kicking out that error.

Anyone have a preset\template file for Handbrake that works?

Thanks!

For what it's worth, the below described configuration has been working for me for years. Use the Apple TV app (the software app successor to iTunes). Format your personally retrieved / acquired videos as industry standard .mp4's using Handbrake or whatever utility will allow this - maybe Prism. Import those mp4s to your Apple TV app library and let that app do it's thing, i.e., organizing. It will accept industry standard, bare bones .mp4's no problem. You can manually organize as well if you wish - folders, subfolders, etc. I have been using an older (2014) Mac Mini now running Monterey, as the 'server' for its onboard Apple TV app, linked via Home Sharing to the household network (hard wired, but wifi should work). When using the Apple TV (hardware), click the 'Computer' tile and it should link to the home shared Apple TV library, from which you can proceed to select your video for playbak. Set up: headless 2014 Mac Mini as the 'server', an old thunderbolt 2 LaCie 'Big' disk array to hold hundreds of personal videos, streaming via ethernet to a 2022 ATV linked via HDMI to a 2019 LG Oled. Has been very dependable. I note also that many on this listserve recommend other viable set ups too. I hear they work as well. Don't give up - make your own in-house 'Netflix' and have fun.

 

[jagolden]

Yeah I've used a couple of these solutions before, however there's got to be an easier way to use the TV by its own design. I just am not sure what the toggle is I'm using in Handbrake that the TV is seeing as incompatible. Wish someone had a Handbrake preset known to work on samsung and LG TVs

You are so right! Huge PIA to Airplay, cast, screen mirror.
After 1.5 years of trying everything, reading manual, reading Apple support, I just found in an obscure setting that Airplay needed to be switched “on”.
Airplay still doesn’t work, but I’ve achieved Screen Mirroring. Still more trouble than it’s worth.
I have a Samsung. Tv.

 

[MBAir2010]

THIS message appeared on the TV from a MBAm1 Sonoma
when Ventura had no problem.
a quick tv restart helped!