Hello folks, I have been thinking of buying Airpods pro w/ AppleCare+ but since the online store opened in my country just a few weeks ago and I'm relatively new to the concept of AppleCare+. Kindly help me w/ following queries -
0) I did talk w/ Apple support chat, but I got very slow responses and the same rehearsed automated replies.So, I figured ask here
1) During 2 years of use if Airpods battery health is 80% or less then will Apple replace the Airpods and provide the new ones free of charge? Can Apple consider the battery degradation as normal wear and tear and discard the prospect of replacing the Airpods at all and you still have to shell out money to replace them for new batteries?
2) Will the wireless charging case also be replaced or only the Airpods be replaced within the Applecare + period of 2 years or it's just Airpods and no case replacement?
3) Is there a way for users to know how much battery cycles have been used or what's the current battery health of his/her Airpods Pro. I mean, say after 8 - 10 months of continual usage can the end user know the battery health of his/her Airpods via remote/online diagnostic provided by Apple?
Thank you and Be Well!
0) I did talk w/ Apple support chat, but I got very slow responses and the same rehearsed automated replies.So, I figured ask here
1) During 2 years of use if Airpods battery health is 80% or less then will Apple replace the Airpods and provide the new ones free of charge? Can Apple consider the battery degradation as normal wear and tear and discard the prospect of replacing the Airpods at all and you still have to shell out money to replace them for new batteries?
2) Will the wireless charging case also be replaced or only the Airpods be replaced within the Applecare + period of 2 years or it's just Airpods and no case replacement?
3) Is there a way for users to know how much battery cycles have been used or what's the current battery health of his/her Airpods Pro. I mean, say after 8 - 10 months of continual usage can the end user know the battery health of his/her Airpods via remote/online diagnostic provided by Apple?
Thank you and Be Well!