Hello all!
First let me say, I've done searches already for Airport Extreme signal problems, but I honestly didn't find anything that was helpful.
Now here's my problem. I bought an Airport Extreme Base Station back in May '04. When I got it home, we set it up, everything was cool, except for the signal strength. Holding it up to our G5, eMac, and cube all produced, at best, 2 bars of signal strength. It's in the same room as the computers, literally on a thin wood shelf right above them, and signal strength is still only two bars at most. We purchased a Dr. Bott OmniAir Antenna, the one that's supposed to extend the signal in all directions, and hooking that up does absolutely nothing. Well, we lived with it, thinking that that was just the way it was. (Still unhappy, mind you.) But the clincher came this past weekend. We purchased an Airport Express, thinking we could use it to extend the network to the other side of the house where the stereo is. We couldn't even get the Airport Extreme BS to get a signal around the corner, not a few feet away. Now, I know you're probably thinking, yeah, but they might have 4' thick solid steel walls, and that's why. But, ah ha! You'd be mistaken. We plugged the Airport Express in where the Airport BS had been, and we can get a signal just from that throughout the entire house, including upstairs. Now it's obvious that something is amiss with the BS. Does anyone have any ideas? Genius Bar? Will they send it away for repairs, or are there any tests or fixes? We have all the latest software for everything, OS X 10.3.5, latest Airport software. There's no microwave nearby, no portable phones, no NASA radiation testing being done next door. The nearest Apple store is 1 hour away, so if anyone has any ideas, they would be greatly appreciated.
(Sorry for the long winded post.)
solidgoldmini
First let me say, I've done searches already for Airport Extreme signal problems, but I honestly didn't find anything that was helpful.
Now here's my problem. I bought an Airport Extreme Base Station back in May '04. When I got it home, we set it up, everything was cool, except for the signal strength. Holding it up to our G5, eMac, and cube all produced, at best, 2 bars of signal strength. It's in the same room as the computers, literally on a thin wood shelf right above them, and signal strength is still only two bars at most. We purchased a Dr. Bott OmniAir Antenna, the one that's supposed to extend the signal in all directions, and hooking that up does absolutely nothing. Well, we lived with it, thinking that that was just the way it was. (Still unhappy, mind you.) But the clincher came this past weekend. We purchased an Airport Express, thinking we could use it to extend the network to the other side of the house where the stereo is. We couldn't even get the Airport Extreme BS to get a signal around the corner, not a few feet away. Now, I know you're probably thinking, yeah, but they might have 4' thick solid steel walls, and that's why. But, ah ha! You'd be mistaken. We plugged the Airport Express in where the Airport BS had been, and we can get a signal just from that throughout the entire house, including upstairs. Now it's obvious that something is amiss with the BS. Does anyone have any ideas? Genius Bar? Will they send it away for repairs, or are there any tests or fixes? We have all the latest software for everything, OS X 10.3.5, latest Airport software. There's no microwave nearby, no portable phones, no NASA radiation testing being done next door. The nearest Apple store is 1 hour away, so if anyone has any ideas, they would be greatly appreciated.
(Sorry for the long winded post.)
solidgoldmini
