Hello,
I bought an AirTag add-on accessory for a Ridge Wallet. I am attempting to activate it on the following MacBook:
MacBook Air
Retina, 13-inch, 2018
Processor 1.6 GHz Dual-Core Intel Core i5
Graphics Intel UHD Graphics 617 1536 MB LPDDR3
Memory 16 GB 2133 MHz
Serial number C02XX00AJK7P
macOS Sonoma
I have gone over all the troubleshooting suggestions but this MacBook will not recognize my new AirTag. I have Bluetooth on. I have verified that Bluetooth is working as it is recognizing other devices. I have location services on and have FindMy on (location services enabled with FindMy). The window that is supposed to appear when the AirTag is near the computer is not appearing. I have taken the AirTag battery out and replaced it, being certain the battery is brand new. I've updated the MacBook and restarted it multiple times, and I have logged out of the AppleID and logged back on. FindMy works as I am able to use it to locate this MacBook on the web.
Any suggestions?
I bought an AirTag add-on accessory for a Ridge Wallet. I am attempting to activate it on the following MacBook:
MacBook Air
Retina, 13-inch, 2018
Processor 1.6 GHz Dual-Core Intel Core i5
Graphics Intel UHD Graphics 617 1536 MB LPDDR3
Memory 16 GB 2133 MHz
Serial number C02XX00AJK7P
macOS Sonoma
I have gone over all the troubleshooting suggestions but this MacBook will not recognize my new AirTag. I have Bluetooth on. I have verified that Bluetooth is working as it is recognizing other devices. I have location services on and have FindMy on (location services enabled with FindMy). The window that is supposed to appear when the AirTag is near the computer is not appearing. I have taken the AirTag battery out and replaced it, being certain the battery is brand new. I've updated the MacBook and restarted it multiple times, and I have logged out of the AppleID and logged back on. FindMy works as I am able to use it to locate this MacBook on the web.
Any suggestions?
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