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AlexESP

macrumors 6502a
Original poster
Sep 7, 2014
971
2,687
Like many of you, I think iPadOS 26 is a significant step back in terms of UX, against the consensus among tech journalists. However, it’s been difficult to articulate exactly why (other than “it feels wrong” and "it goes against fundamental iPad principles"), so I took some time to think specifically about it.

Where we come from

The history of phones and tablets is relatively similar. On the phone side, Symbian and Windows Mobile were still replicating desktop paradigms on a touch screen: small targets, submenus, etc.

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When it comes to tablets, it was even more obvious, using Windows directly (even if there was a paint layer on top).

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Both failed because of multiple reasons. I’ll focus on tablets:
  • When the main input is touch, target elements must be bigger.
  • Something else, which is less obvious, is that since we don’t have the precision and speed of a mouse, sophisticated actions become frustrating — i.e. it’s slow and hard to adjust a window to the position and size you exactly want.
  • Many events that make a desktop experience great (hover, double click, etc.) don’t have an equivalent in a touch interface, or they’re replicated in a very clunky way. For example, you can long-press instead of right-clicking, but it takes more time.

Indirect interfaces just didn't work on touch devices. With the iPhone and iPad, most of those points were solved (I’ll write about a pre-iPadOS 26 world). To start with, sizes of target elements are designed for the precision of a finger.

Windows are always fullscreen, so there are no problems with resizing, and the homescreen is completely independent from the window environment. I launch an app, and it takes over.

Actions are contextual; for example, I don’t have an always-visible menu bar. Instead, if I want to open a bookmark, I will touch the bookmark icon, and I will have the list in there. This goes well with the full-screen interface, because actions are guided: from a logical point of view, it makes more sense and it’s more intuitive than having a menu bar with items that are always there but might not work depending on the situation.

Closing a window doesn’t require hitting a small red light button. In newer versions of iOS/iPadOS, we have the rough action of swipping up, which is much faster, natural and satisfying. Accessing the multitasking interface is also a really nice and well-designed experience. This multitasking interface is also dettached from the app space, and it shows big thumbnails of my recent windows. If I click on one of them, I go back to a full-screen experience.

Overall, these new paradigms make iOS/iPadOS feel like they’re naturally designed for touchscreens. iPhones suceeded against Windows Mobile/Symbian phones, and iPads succeeded against Windows tablets.

What happened over the years


Soon, customers started asking Apple to make iPads more capable, specially when it comes to multitasking. The answer was split-view and slide-over. I don’t think they were perfect solutions (spoiler: I don’t think any multitasking solution on a touch device will be perfect), since discoverability wasn’t good, but they were great. They fit the iPad paradigm: nothing fundamentally changed when it comes to opening, closing and switching windows.

Despite that, over the years, and specially with the introduction of the Magic Keyboard, some people still complained, particularly about the multitasking situation when using a trackpad/mouse. Apple’s answer to this was Stage Manager. With it, they crossed a line and introduced non-fullscreen windows, but still tried to make them touch-friendly, and refused to bring desktop paradigms like traffic lights. I will not focus on Stage Manager too much, but I think it’s clear that it was not a good solution.

However, some people, instead of realizing that bringing a desktop interface to a touch device is just a bad idea, doubled down on the bet and asked Apple to “stop trying strange things, the windowed interface is a solved issue on desktop” or just “bring macOS to the iPad”. So here we are, with iPadOS 26.

We’ll come to that in a second, but first of all, some comments about making iPads more capable:

  • I do think there is some room to make iPads more capable in an iPad way. That means, thinking about ways the touch interface can be even better than the desktop equivalent, or finding new uses cases where an iPad is better than a Mac. In any case, I think “if we don’t find a way, just let’s make it a Mac-like product” is a non-answer.
  • There will be some use cases where, no matter how hard Apple tries, an iPad will be always worse than a Mac. An iPad will be always less capable for video editing than a Mac (not just because of UX, but due to other factors). Which doesn’t mean the iPad doesn’t have its place in video editing.

iPadOS 26

With iPadOS 26, Apple crossed another line: they’re not just introducing a windowed interface, but it’s designed as pointer-first. However, they needed to also make it compatible for touch, so it’s not good for either case.

Menu bar​


As explained before, I think a menu bar doesn’t have its place in iPadOS, were elements are contextual and workflows are guided. It’s like giving up on making a logical interface. Also, it interferes with other actions, like bringing down the notification center. Clicking on a menu item, holding and releasing on a submenu item feels natural and quick on a Mac, but not on an iPad, because it takes more time to move your finger, and you’re visually blocking the selection with it. Finally, it’s not so easy to define an active window on a touch device, so it’s less obvious to know to which app the menu is referring.

Window system​


Traffic lights are too small to touch, so we need two actions: one in order to expand them, and another to touch the specific item. Even then, they’re too close to each other, so it’s error-prone. Compare that to swipping up.

Resizing is always very weird, with a necessary strange rendering (compare that do a Mac). And, as mentioned before, it’s not easy to do that with fingers. There are some complicated gestures that are difficult to get right, like swipping up a window for fullscreen or swipping right/left for Split View.

But, to me, the worst of all is how it complicates the iPad experience. Let’s say I open Safari. By default, it’s fullscreen, but I make it smaller. I have to swipe up from the bottom in order to go to the homescreen, and by doing that I see my apps, with the Safari window minimized on the right side. I open settings, once again, in fullscreen. But if I swipe up, since it was fullscreen, it’s not minimized together with Safari. If I had made it smaller, then it would be. ????

When I access the multitasking interface, there is a mix of fullscreen and non-fullscreen windows, on separate sections. If I open a new Safari window, depending on how I do it, it might end up on the fullscreen or non-fullscreen section.

After a lot of thought, more or less I understand all edge cases, but think of it: from a user point of view, this is a mess. I don’t know what happens when I swipe up. I don’t know if there’s a difference between swiping up, touching the red light, or touching the yellow light. I don’t know what happens if I switch modes, etc. There’s no way to make this system predictable.

The iPad’s biggest strength was how predictable it was.

“But the iPad can be also used with a keyboard”


In my previous point, I was always talking about the touch experience. And it’s nice that you can use a keyboard and mouse, but it’s not the primary input of the device, and it shouldn’t constrain the touch experience. I find the vision of an iPad “always attached to a Magic Keyboard” very limited. In that case, why don’t you use a Mac, which is designed from the ground up for mouse input? It’s a sub-par experience.

There are other suggestions, like creating separate interfaces for keyboard/mouse mode (like classic macOS, with windows in the dock) and standalone mode (like a classic iPad). Unfortunately, I think this would be worse:

  • The transition between states is not easy. For example, how would you transfer pairs of tablet split-view windows into the desktop interface? Just throw them in there as independent windows? But then, there will be not enough space and there could be many windows on top of each other. And let’s not even think about how to adapt individual apps.
  • Some developers might create their apps taking into account the precision of desktop mode. And, as said before, we want to keep the iPad touch-first. At least, with the current implementation, the app remains the same.
Then, there are wilder suggestions, like dual-booting macOS, which would be worst solution for multiple reasons (the fact of rebooting, partitions, etc.).

Conclusion


I don’t want to dismiss the desires of people who ask for a big iPad change, but I think 99% of them wouldn’t be happy in reality with what they want. It’s easy to imagine a thin and light iPad with macOS in abstract, but it’s like picturing a motorbike with 1000 kgs of luggage, and thinking it would still feel like a motorbike.

Some people argue that the iPad Pro can be more expensive than a Mac, so it should be as capable as a Mac. However, bringing this comparison to the extreme: an Apple Watch Ultra is more expensive than a Mac mini. There are many things a Mac can do that an Apple Watch can’t or does worse, but also the other way around! It’s the same with the iPad.

There’s also a factor when it comes to the mix of users and use cases. Some users will be able (and will be happy) to use an iPad for everything. Another group will be doing just some tasks on the iPad. And another group will not like “the iPad way” of doing things at all, or it won’t cover any of their use cases.

For example, I’ve read John Gruber criticism of the iPad, and it seems clear that he’s not its target audience, regardless of whether he can accomplish some tasks on the iPad or not. He’s very used to indirect interfaces. Same with others like SnazzyLabs, Federico Viticci…

I have an iPad Pro, and it’s by far my favorite Apple device. Because of the hardware, but specially because of the software. Of course, I still need my Mac (in fact, most of the time), but for all creative tasks, like researching, brainstorming, quick edits, etc. I prefer the iPad. And the premium price of a Pro over a standard version is well worth it.

So it’s striking to hear media like The Verge journalists, whom you’d presume to know more than the average person about the tech industry, diminishing the iPad, when (also because of price, sure) it outsells the Mac by a large margin, with very high customer satisfaction levels. I think the iPad is a very ambitious product, and I don't understand how a tech enthusiast would like to turn it into a bad MacBook. Specially, given that the concept of a tablet as a traditional computer has failed over and over again.
 
So it’s striking to hear media like The Verge journalists, whom you’d presume to know more than the average person about the tech industry, diminishing the iPad, when (also because of price, sure) it outsells the Mac by a large margin, with very high customer satisfaction levels.
Yea, sadly the iPad, is way too quickly dismissed as a "toy". When shopping for my first tablet over 10 years ago now, I had salespeople trying to steer me towards Samsung tablets because they "did more". And maybe at the time there might've been some slight truth to that, but the iPad Mini 2 I ultimately got was a solid choice meanwhile pretty much every Android tablet my immediate family got around the same time gave out, while my youngest brother is STILL using that same iPad Mini 2 I gave him after I upgraded. Even outlived the iPad I upgraded to (7th Gen iPad).

If I had to guess, and it's just a theory I came with sorta on the spot after reading your post, but I do wonder if a lot of the dismissal of the iPad is because it's a device that a lot of non-tech people/professions use? I'm a caregiver and the iPad is useful for looking at schedules, dates for medical appointments, looking up recipe PDFs, taking notes during doctor's appointments and phone calls, and so on. And the reason for that is because I'm often away from my Mac.

Before this job, I worked a more blue collar job at a home improvement warehouse store. I didn't use an iPad there but the iPad + Apple Pencil combo would've been nice for talking with customers and writing out the math for how much 12"x24" tile they'd need for their kitchen floor + all the mortar and grout. Definitely would've saved a lot of paper if customers just had to sign on an iPad for their flooring installs.

In some iPad discourse, there's a lot of dismissal of tasks the iPad excels at as "not real work on a computer". Or at least, that's how it comes off to me.
 
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Holy mackerel, I couldn't disagree more. I love the new multitasking features, 26.2 makes them a little better, and I would hate to go back to single-window, or only windowing with stage manager.

Everything makes sense to me. And most non-expert users can just turn on full screen apps, and if the state of windows when swiping up is confusing, turn on "Close all windows after swiping home".

It's a new system that Apple will improve with time. If we waited for Apple to get it perfect, iPadOS would never change.
 
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Holy mackerel, I couldn't disagree more. I love the new multitasking features, 26.2 makes them a little better, and I would hate to go back to single-window, or only windowing with stage manager.

Everything makes sense to me. And most non-expert users can just turn on full screen apps, and if the state of windows when swiping up is confusing, turn on "Close all windows after swiping home".

It's a new system that Apple will improve with time. If we waited for Apple to get it perfect, iPadOS would never change.
It’s nice that you like it, I just think most people won’t. As I explained in the most, I think modes are not a good solution. And I would consider myself an expert, if such thing exists in this context, and I still don’t like it: having a toggle for such a fundamental thing (what you’re mentioning) seems like a UX failure from my point of view.

Regarding the last part, I know they will improve it with time, the problem is that I think they’re moving in the wrong direction.
 
Holy mackerel, I couldn't disagree more. I love the new multitasking features, 26.2 makes them a little better, and I would hate to go back to single-window, or only windowing with stage manager.

Everything makes sense to me. And most non-expert users can just turn on full screen apps, and if the state of windows when swiping up is confusing, turn on "Close all windows after swiping home".

It's a new system that Apple will improve with time. If we waited for Apple to get it perfect, iPadOS would never change.

I'm another who likes it.
 
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