another memory problem

[rayrayfx]

Yes I did a search but always was answers for a similar wording problem... not mine. That said, I installed 4gb ram upgrade on my mbp 2.4ghz 160hd 15.4 glossy, leopard, and when I go to "about this mac" it shows 2gb for memory. Sorry if this has been covered, but I need help. Yes I did check the fit, swapped them. This is what I purchased: 4gb Notebook memory
2 x 2gb 200-pin SODIMMs
DDR2 SDRAM
667MHz (PC2-5300 CL4)
Low latency 4-4-4-12
CORSAIR
Come on guys what gives? Is this normal? does not show all?
I also put 1gb (old) ram back in and yet still shows 2gb.
First one to respond gets a cookie.
Please help a new b out
RAY

 

[robbieduncan]

Are you sure you are correctly inserting the RAM?
Are you sure you did not damage 1 RAM slot by incorrectly inserting 1 of the sticks of RAM?

 

[rayrayfx]

BANK 0/DIMM0:

Size: 2 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x7F7F9E0000000000
Part Number: 0x565341324753445336363743342020202020
Serial Number: 0x00000000


BANK 1/DIMM1:

Size: Empty
Type: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
Part Number: Empty
Serial Number: Empty

 

[robbieduncan]

Uh hu, so that says you don't have a stick in 1 slot. See the two possible reasons I outlined above.

 

[rayrayfx]

Are you sure you are correctly inserting the RAM?
Are you sure you did not damage 1 RAM slot by incorrectly inserting 1 of the sticks of RAM?

how can yo tell? I was careful heard it snap in, went in at 25 to 40 degree angle.. how can you tell if there is damage? what to do if there is or how to repair or am I S.O.L. should there be damage.

 

[rayrayfx]

oh, by snap, I meant the normal click sound

 

[rayrayfx]

slot 1 top or bottom?