Another Staingate

[JLH81]

Hi all,

I know that there are a number of threads on this, but is there any current remedy that works best for Staingate? I have a 13" Retina Early 2015 model.

Also, how do I prevent this from happening in the future? Do the 2020 MB's do this as well?

So frustrated!

 

[Madonepro]

Best remedy is to take it to the Apple Store, and get the screen replaced. I believe the replacement program is still available to the models below, although there may be a 4 yr time limit applied.

• MacBook Pro (13-inch, Early 2015)
• MacBook Pro (15-inch, Mid 2015)
• MacBook Pro (13-inch, 2016)
• MacBook Pro (15-inch, 2016)
• MacBook Pro (13-inch, 2017)
• MacBook Pro (15-inch, 2017)
• MacBook (12-inch, Early 2015)
• MacBook (12-inch, Early 2016)
• MacBook (12-inch, Early 2017)

As for the future, there hasn't been reports of it affecting later models, certainly I've had a few since then without the issue, a recent Air might have an issue, which Apple has highlighted, but specifically not included in this program.

 

[robvas]

Don’t touch your screen. Keep it clean with microfiber and water. Don’t put pressure on your lid to make the keyboard touch it. Keep your keys clean.

the coating doesn’t just come off by itself...

 

[MacMan988]

Don’t touch your screen. Keep it clean with microfiber and water. Don’t put pressure on your lid to make the keyboard touch it. Keep your keys clean.

the coating doesn’t just come off by itself...

It is very difficult to open the lid without touching the screen though.

 

[maflynn]

the coating doesn’t just come off by itself...

I think the issue is under normal operating conditions it comes off. This is a tool, not a ming vase that should be babied to a point where you cannot even touch it

 

[Fishrrman]

OP:

The extended warranty for StainGate was for 4 years from date of initial purchase, so a 2015 MBP is probably "beyond that" now.

Having said that, if you have a brick-n-mortar Apple Store anywhere near, I'd take it to them RIGHT AWAY. DON'T DELAY any longer. They might offer you the repair for free.

If they don't...
Then you're going to have to decide:
- pay for it
- live with it
- try the "alternate fix" yourself.

What I mean by "alternate fix":
Since the anti-glare coating is comprised of small, sprayed on particles, it's possible to "clean them ALL off", after which you'll have a glossy display -- but one that doesn't have streaks and stains.

There are youtube videos out there that show how others did this.
Do this at your own risk.
But it can be done.

 

[robvas]

It is very difficult to open the lid without touching the screen though.

The glass part

 

[artfossil]

the coating doesn’t just come off by itself...

It actually did. But Apple's warranty program replaced the screen. (My late 2013 MacBook Pro was a superb machine, which spent 90% of its time on a stand, with the lid open, tethered to a Cinema Display.)

 

[seadragon]

Don’t touch your screen. Keep it clean with microfiber and water. Don’t put pressure on your lid to make the keyboard touch it. Keep your keys clean.

the coating doesn’t just come off by itself...

Yeah, no. It’s a mobile device, not a museum piece. Screens will get touched and it will be placed in bags with other items. It should withstand these things by design.

And the coating coming off by itself was precisely the problem. Defective.

 

[Donnation]

Don’t touch your screen. Keep it clean with microfiber and water. Don’t put pressure on your lid to make the keyboard touch it. Keep your keys clean.

the coating doesn’t just come off by itself...

Actually, it does, its a defect on many of the older models.