Anti glare coming off?

[davieboy1872]

I have a MacBook Pro with retina display. This morning the screen was fine, i locked my office and came back an hour later to find a mark on the screen which can not be cleaned or wiped off. looks a bit like cellotape marks or similar.

its not, nobody has been near the machine.

ill post a picture when i figure out how to do this.

anyone know what has happened and can it be fixed?

 

[GGJstudios]

I have a MacBook Pro with retina display. This morning the screen was fine, i locked my office and came back an hour later to find a mark on the screen which can not be cleaned or wiped off. looks a bit like cellotape marks or similar.

its not, nobody has been near the machine.

ill post a picture when i figure out how to do this.

anyone know what has happened and can it be fixed?

Retina MBPs do not have antiglare screens. They are glossy. It's likely you just need to thoroughly clean your screen.

 

[simsaladimbamba]

ill post a picture when i figure out how to do this.

If the figuring out part is related to uploading an image to the forum:

How to attach an image to your MR post.​

 

[davieboy1872]

If the figuring out part is related to uploading an image to the forum:

How to attach an image to your MR post.​

Thanks,

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Retina MBPs do not have antiglare screens. They are glossy. It's likely you just need to thoroughly clean your screen.

Yeah, tried that!

Thanks anyway

 

[stridemat]

Still got Applecare? Worth a trip to an Apple Store IMO.

 

[davieboy1872]

Still got Applecare? Worth a trip to an Apple Store IMO.

It may still be under warranty (just)

 

[simsaladimbamba]

It may still be under warranty (just)

You can check your remaining warranty via the following site and your serial number*:

Apple Support - Check Your Service and Support Coverage

*Apple Support - How to find the serial number of your Apple hardware product​

 

[maflynn]

Retina MBPs do not have antiglare screens. They are glossy. It's likely you just need to thoroughly clean your screen.

Actually there's a coating that makes the screen less glossy, so the OP isn't far off.

OP, that's been occurring with some rMBP owners, the only option is to get it replaced. Since its still in warranty, give apple a call ASAP.

 

[GGJstudios]

It may still be under warranty (just)

I agree with stridemat. Even if it's no longer covered, I'd still have Apple take a look and see if they can determine the cause. That looks strange.

 

[davieboy1872]

I agree with stridemat. Even if it's no longer covered, I'd still have Apple take a look and see if they can determine the cause. That looks strange.

The thing is, I am very careful with it. If anyone goes to put their smudgy fingers near my screen, i am quick to stop them.

Its actually an ongoing joke (on me) at work about how OCD i am with it.

So for something like this to happen is a pain.

 

[GGJstudios]

The thing is, I am very careful with it. If anyone goes to put their smudgy fingers near my screen, i am quick to stop them.

Its actually an ongoing joke (on me) at work about how OCD i am with it.

So for something like this to happen is a pain.

I can't tell for sure from the picture, but it looks like it's under the surface, so it may not have anything to do with touching the screen. I'd take it to Apple.

 

[x3n0n1c]

The thing is, I am very careful with it. If anyone goes to put their smudgy fingers near my screen, i am quick to stop them.

Its actually an ongoing joke (on me) at work about how OCD i am with it.

So for something like this to happen is a pain.

I recently bought a screen protector in hopes to avoid this issue. I am a bit picky about my screen being 100% dirt and smudge free so I clean my screen often. Last thing I want to do is start to take the finish off. Add on top of that the damage that can be caused by pressing the screen against the keyboard in a bag and the screen protector is a must for me.

They are a pain to apply and cause the screen to be a fair amount more glossy, but I'm willing to live with this to protect this screen.

I really miss the glass cover glass of the pre-retina unibody macbooks.

 

[laurihoefs]

Retina MBPs do not have antiglare screens. They are glossy. It's likely you just need to thoroughly clean your screen.

There is an anti-reflective coating on the panel, and in the OPs case it seems to be coming off. Excessive wear could cause this, but it can also be a manufacturing defect.

There have been a couple of threads about similar issues on MR:
MBP Retina Scratched Coating
Strange stain/scratch on the bezel of my MacBook pro's screen.

I've seen similar issues with eyeglasses and objectives.

 

[iamMacPerson]

Thanks,

Image

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Yeah, tried that!

Thanks anyway

Very strange. Looks like the top coating on the LCD assembly is wearing away prematurely. Definitely take it to Apple, regardless if it is under warranty or not. Reason I say that is even if it is out of warranty, the store might replace it out of courtesy.

 

[Steve686]

Does that smearing line up with the spacebar on the keyboard? If so, you may have used an abrasive chemical to clean the keys?

 

[maflynn]

Does that smearing line up with the spacebar on the keyboard? If so, you may have used an abrasive chemical to clean the keys?

If you look at the image, the issue appears to be more in the center of the display and not near the top where the spacebar could be touching the display.

 

[davieboy1872]

Does that smearing line up with the spacebar on the keyboard? If so, you may have used an abrasive chemical to clean the keys?

Good shout, it does line up. Although other than blowing the dust away or using a dry piece of toilet paper, i haven't used any chemicals to clean.

its under warranty until October so its going into apple on Friday.

Will update any news.

 

[drambuie]

If you look at the image, the issue appears to be more in the center of the display and not near the top where the spacebar could be touching the display.

Actually, the space bar is almost centered on the MBP top plate. I guess you forgot about the trackpad. When I read your post I had to think about it for a few seconds, until I checked my MBP. I can't recall when trackpads were integrated into laptops, but before that laptop space bars were closer to the front edge with an empty space at the back.

 

[Steve686]

Good shout, it does line up. Although other than blowing the dust away or using a dry piece of toilet paper, i haven't used any chemicals to clean.

its under warranty until October so its going into apple on Friday.

Will update any news.

I see. Well, it would appear you have chemical residue(nonoxynol 9?? LOL) on your hands or thumb that transfers to the spacebar and reacts to the screen.

You wouldn't happen to be in the medical field, would you?