I have about 6 magazine subscriptions on my iPad and for the most part they've been working pretty well. Recently though I've started to have problems with some of them not letting me download the new magazine issue even though I'm a subscriber.
The first one I encountered this problem with was Popular Mechanics. This was about a month ago and they did fix the issue, even though it took a couple of weeks. The new issue for September downloaded fine, so PM seems to have resolved the problem.
Now, the same problem is happening with National Geographic this month. Was able to download last months just fine when I first subscribed but now the app will not let me download the new September issue. It only gives me the option to "Buy" or "Subscribe." I'm not about to push the "Buy" button and get charged 4.99 when I'm a current subscriber. When I push the "Subscribe" button, it tells me I'm already a subscriber and then ask if I want to restore purchases. I choose yes but it still will not let me download the new issue. I've sent 2 emails to NG and they have yet to respond to either of them.
Today, the same problem is happening with Wired. It is the exact same thing as I described above with NG. I've tried deleting both NG and Wired and re-downloading the apps but the problems still exist. I don't know what is going on with these magazine apps but, this is getting old fast. If this is the future or publishing then Apple needs to get on these publishers to resolve these issues or kick them out of the App Store. I'm tired of having a paid subscription and not being able to download the magazine I have subscribed too.
The first one I encountered this problem with was Popular Mechanics. This was about a month ago and they did fix the issue, even though it took a couple of weeks. The new issue for September downloaded fine, so PM seems to have resolved the problem.
Now, the same problem is happening with National Geographic this month. Was able to download last months just fine when I first subscribed but now the app will not let me download the new September issue. It only gives me the option to "Buy" or "Subscribe." I'm not about to push the "Buy" button and get charged 4.99 when I'm a current subscriber. When I push the "Subscribe" button, it tells me I'm already a subscriber and then ask if I want to restore purchases. I choose yes but it still will not let me download the new issue. I've sent 2 emails to NG and they have yet to respond to either of them.
Today, the same problem is happening with Wired. It is the exact same thing as I described above with NG. I've tried deleting both NG and Wired and re-downloading the apps but the problems still exist. I don't know what is going on with these magazine apps but, this is getting old fast. If this is the future or publishing then Apple needs to get on these publishers to resolve these issues or kick them out of the App Store. I'm tired of having a paid subscription and not being able to download the magazine I have subscribed too.