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curly14

macrumors regular
Original poster
Jun 11, 2009
204
0
Bought a new 3g iPhone around late March and now Apple drops the price on the 8GB to $99.00 contacted AT&T store where I purchased it and was told I would get a credit of $100. Now they are singing a different tune any one given the same story?
 
at&t sucks. everyone knows it. their employees are mostly high school dropouts. :p
 
When I was in the AT&T store pre-ordering my iPhone, a guy came in and asked if he could return his 3-week old iPhone 3G and get the new 3G S. The guy behind the counter said he could certainly do that, though I don't know what all the ramifications are. I know that AT&T has a 30-day return policy with some strings attached like restocking fees, etc. Here's what the AT&T web site says:

http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp

Equipment
If the equipment you purchased directly from AT&T does not meet your expectations, simply return it either to a store or by mail within 30 days from the date the equipment was purchased or shipped. Refunds will be applied to the original payment method. Gift cards and ringtone cards are not returnable. Any rebate associated with the returned equipment will be voided.

Returns/exchanges must be like new, with all original packaging, accessories, manuals and proof of purchase. You may exchange equipment one time within the 30-day period. iPhone returns/exchanges will be subject to a 10% restocking fee regardless of the channel (online, retail store, etc.) where purchased, unless purchased without AT&T service (device only sale) and returned unopened, and except where prohibited. A $20 restocking fee applies to devices purchased at an AT&T-owned retail store and to all mini laptops regardless of the channel where purchased, except where prohibited. Restocking requirements and fees may apply to other purchases, and may vary by market or type of equipment. See your receipt or an AT&T store for details. Equipment received through an insurance claim cannot be returned or exchanged under this policy.
 
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