Yes - all the refurbed phones on Apple website get a new battery & shell, which is why I buy only from them when buying refurbed phones. I’ve never found any other source that does that. The new battery is important to me, so I’m willing to pay a little more buying from Apple & getting that. There are a lot of reasons someone might want a backup phone, even if each member of your household has a phone. The SE is a good phone, but I much prefer face ID & will pay more for it. I won’t buy an Android phone. Yes, Apple has had security issues lately, but my friends who have Android phones have had way too many serious issues, even those who use security software on their phones.