BUYERS BEWARE
Today is 14th day after the incident of stolen delivery & they are still making arrangement for shipping one single light bulb
I guess they are summoning alien spaceship to visit their office and pickup one bulb and deliver it to me
That’s the only reason that fits 2 week gap description taken for arranging shipment of one bulb that’s already in stock and not being shipped yet
And tomorrow is weekend, so another 2 days will be wasted cuz aliens don’t visit earth on weekends
NOT providing phone support is RUDE
NOT replying to follow up email for 7 days after the incident of stolen delivery is RUDE
NOT replying to Facebook messages is RUDE
NOT relpying to 1st post on Facebook is EXTREMELY RUDE
REPLYING next day to 2nd post on Facebook only to say thank you and Sorry then start another cycle of ignorance week including weekends, is not only RUDE but also a SLAP ON CUSTOMER’S FACE
And this whole procedure of taking REVENGE with customers is called BULLYING BY ARROGANT CORPORATE COMPANIES, cuz they don’t like to hear unpleasant truth from customers
They only like to hear pleasant lies in the form of fake reviews or silence
This is why Apple Inc stopped selling & endorsing lifx products on their website
Products could be unreliable, but company’s costumer support shouldn’t be unreliable
Lifx products & customer support, both are unreliable and you can confirm this by doing some research on AMAZON, REDDIT, TWITTER, FACEBOOK and some other WEBSITES
If you have lot of money & time to waste, than only do business with lifx, otherwise stick to philips hue, which is also endorsed by Apple Inc
Average lifx product life is 3 months, then u’ll have disconnecting issues and then finally a dead product within next 3 months & if u r really lucky, it might work longer
Lifx Ignores customers indirectly, by not providing phone support and also not giving accurate answers including date day and time about constant delays that they make in every single transaction
Now I doubt that stolen delivery was in fact empty box shipped by lifx (provided that shipping weight was only 0.90 lbs on invoice)
Facebook must put dislike button on lifx profile, so people can see number of dislikes immensely exceeding its likes
They are scamming people globally using email only from New Zealand with fake manager names