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Anyone else get lucky?
- Thread starter MrSugar
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I truly honest person would contact Apple and report their error and attempt to make things right financially.
But, then, I've never met a truly honest person, and question whether or not such people exist, even theoretically.
But, then, I've never met a truly honest person, and question whether or not such people exist, even theoretically.
mainstreetmark said:
Human nature...
Everyones favorite word is 'FREE'
Of course I have never been in that situation, therefore never have had the chance of deciding what I would do...
mainstreetmark said:
You're right. I used to consider only integrity and honour. I lost my job with a certain company 3 years ago, but I'm still getting a corporate discount from Sprint PCS due to the company's involvment.
I've considered calling Sprint PCS several times, but I never do.
mainstreetmark said:
Hmm, I wonder if Apple would simply let it go. In the larger scheme of things, it's probably better to retain the customer than to inconvenience the individual on an issue as petty as half a gig of ram and a little larger capacity hard drive.
as you might have read in another thread...
I got the 8X SuperDrive in my 2X1.8Ghz G5 two months before the new G5 was coming and when the still told in the specs 4X SuperDrive...
sometimes people get lucky sometimes they receive DOA... so one compensates for the other ;-)
my 'upgrade' is less expensive for apple than the one told above... thats a big difference... I think if he told apple this, there's a big chance they say nothing about it, I told my vendor about the SuperDrive and he just told me: we're lucky... apple didn't charge him more so I got it at the standard price, so everybody is happy :-D
I got the 8X SuperDrive in my 2X1.8Ghz G5 two months before the new G5 was coming and when the still told in the specs 4X SuperDrive...
sometimes people get lucky sometimes they receive DOA... so one compensates for the other ;-)
my 'upgrade' is less expensive for apple than the one told above... thats a big difference... I think if he told apple this, there's a big chance they say nothing about it, I told my vendor about the SuperDrive and he just told me: we're lucky... apple didn't charge him more so I got it at the standard price, so everybody is happy :-D
I figured that since it was with a refurb that it was not an accident. I suppose I hadn't considered that it was or not.. The hard drive is a maxtor which I didn't think Apple used. I guess I assumed that Apple just refurbed a machine and sent it out with what it had. Either way I am happy.
I am sure that Apple is not so stupid as to knowingly let systems like this go out without knowing about it. I am sure maxed out refurbs are a small portion. In a perfect world they would want to max out the money on refurbs, they probably feel that it is just easier to list stock systems and let it slid.
I got 1gig of RAM and a 160gig harddrive on my refurb DP 1.8ghz G5. Of course when i got the G5 the SuperDrive wouldn't open. The drive was seated to high. I wonder if this was the orignal problem?? Anyway, a quick trip to an Apple Dealer got it straight and now I got my freebies.
What actually happens when you send a unit in to Apple itself for repair can vary. In some cases Apple will simply ship you a completely different computer than the one you sent in (different serial number, specs, features).
They can then take your unit and break it down for parts or even fix it up and resell it (whether they resell any/all units sent in for repair and not simply returned working computers I don't know I am merely speculating).
I believe, based on service tech documents I have read, that Apple always replaces an iPod with a different iPod unit when sent for a repair no matter what. It really isn't worth it for Apple to stock *extra* parts for service when they sell so many in retail already far outstripping existing production. That and the components are not really fixable due to size/design.
If what you get back is in far worse condition, raise a fuss over it. But if you get "add-ons" I'd keep my mouth shut, as long as the whole computer worked and wasn't all banged up and such.
Your response should never be "I'LL SUE!" as that just makes it harder for the rest of us to just get our computer fixed and be done with it with even more conditions and clauses and hoops to jump through thanks to endless lawsuits.
They can then take your unit and break it down for parts or even fix it up and resell it (whether they resell any/all units sent in for repair and not simply returned working computers I don't know I am merely speculating).
I believe, based on service tech documents I have read, that Apple always replaces an iPod with a different iPod unit when sent for a repair no matter what. It really isn't worth it for Apple to stock *extra* parts for service when they sell so many in retail already far outstripping existing production. That and the components are not really fixable due to size/design.
If what you get back is in far worse condition, raise a fuss over it. But if you get "add-ons" I'd keep my mouth shut, as long as the whole computer worked and wasn't all banged up and such.
Your response should never be "I'LL SUE!" as that just makes it harder for the rest of us to just get our computer fixed and be done with it with even more conditions and clauses and hoops to jump through thanks to endless lawsuits.
I bought a 30GB iPod that was replaced with a 40GB, because they had just EOL'd the 30's. Other than that, no.
Chase
Chase
mainstreetmark said:
it's a matter of caveat venditor, mainstreetmark.
this is more likely a matter of it being cheaper for Apple to send over-specced machines in the mix of stock models from their refurb store.
otherwise, what would they do with the extra parts? they don't sell refurbished hard drives or memory. by law they can't put the extra components for sale as new, and installing used parts in new computers would also be illegal. the quantities of used ram and hard drives may not justify selling them to wholesalers on auction, or just the same it may just not be worth the management and labor expense.
consider the extras a counter-offer to MrSugar's initial offer, and one to which MrSugar has assented. the mutual benefit is Apple doesn't have to fuss with extra parts, and MrSugar gets the extra parts. it's win-win.
it may even be the case that his machine used to be in the VT cluster, in which case Apple likely spread the extra RAM among the refurb machines (as each of their G5s had 4GB of RAM).
If it's simply a mistake, claim ignorance. You weren't to know that G5 systems don't come with a gig of RAM by default were you?
There may be some small print which says you have to give it up if they contact you, but chances are they never will. Finders keepers and all that..
There may be some small print which says you have to give it up if they contact you, but chances are they never will. Finders keepers and all that..
1 DVD-R disc box extra and 50% off keynote...
It was when I wanted to buy my iSight and some DVD-R discs for my family-movie (they billed one and sent 2) and they told me about the Keynote promotion with .mac, after that I was telling the man about some "bonus" i got by E-mail and after I gave the code numbers the bill was really lower than I expected... total: Isight + 25 ...Ohh I love this Company
It was when I wanted to buy my iSight and some DVD-R discs for my family-movie (they billed one and sent 2) and they told me about the Keynote promotion with .mac, after that I was telling the man about some "bonus" i got by E-mail and after I gave the code numbers the bill was really lower than I expected... total: Isight + 25 ...Ohh I love this Company
over-spec'ed refurbs just happen
I purchased a refurb eMac for my parents earlier this year (got tired of fixing their old PC every time I went to visit them). The unit ordered was a 1ghz, 40gb HDD, combo drive with 128mb stick o'RAM. What machine that came out of the box had 2- 256mb chips in it. What a pleasant surprise that was. Now, if only they had sent a dual-G5 instead of the eMac.
I purchased a refurb eMac for my parents earlier this year (got tired of fixing their old PC every time I went to visit them). The unit ordered was a 1ghz, 40gb HDD, combo drive with 128mb stick o'RAM. What machine that came out of the box had 2- 256mb chips in it. What a pleasant surprise that was. Now, if only they had sent a dual-G5 instead of the eMac.