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Anyone else's T-Mobile iPhone 5s pre-order get caught in a train derailment?

V

viperGTS

macrumors 68000
Original poster
Nov 15, 2010
1,560
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Pre-ordered my iPhone 5s 16 GB Space Gray on launch day, 9/20. Shipped out 9/21.

My shipping status so far:

Amarillo, TX, United States 09/25/2013 10:00 P.M. Train derailment.
Louisville, KY, United States 09/23/2013 8:46 P.M. Departure Scan
09/23/2013 2:29 P.M. Origin Scan
United States 09/21/2013 5:04 A.M. Order Processed: Ready for UPS

Hasn't been updated since. Hopefully those caught in the derailment are okay though!

Does anyone know how long, on average, an order is delayed due to a derailment?
 
viperGTS said:
Pre-ordered my iPhone 5s 16 GB Space Gray on launch day, 9/20. Shipped out 9/21.

My shipping status so far:

Amarillo, TX, United States 09/25/2013 10:00 P.M. Train derailment.
Louisville, KY, United States 09/23/2013 8:46 P.M. Departure Scan
09/23/2013 2:29 P.M. Origin Scan
United States 09/21/2013 5:04 A.M. Order Processed: Ready for UPS

Hasn't been updated since. Hopefully those caught in the derailment are okay though!

Does anyone know how long, on average, an order is delayed due to a derailment?
Click to expand...

2 years . lmao I actually dont know how long it will be delayed.
 
viperGTS said:
I looked up the incident earlier, hopefully those people are alright. At least is wasnt a ton of people.
Already did, they simply said they were delayed.
Click to expand...
The article says 2 where critically injured, hope that they are ok indeed.

Still sucks to be in your situation too though, let's hope your 5s survived this too..

Probably no one can predict how long this will take, did you try calling UPS ?
 
BreeeZe said:
The article says 2 where critically injured, hope that they are ok indeed.

Still sucks to be in your situation too though, let's hope your 5s survived this too..

Probably no one can predict how long this will take, did you try calling UPS ?
Click to expand...

Not yet. What i don't understand is, how did they know that MY shipment specifically was caught in the derailment? That implies to me that they already found all the shipments involved in the incident and brought them to another UPS facility.
 
viperGTS said:
Not yet. What i don't understand is, how did they know that MY shipment specifically was caught in the derailment? That implies to me that they already found all the shipments involved in the incident and
brought them to another UPS facility.
Click to expand...
I would expect them to know which package is on which route at all times, so they should have a list ready of all packages on that train.

I would give them a call, maybe they'll give you an estimate.

Good luck anyway :)
 
BreeeZe said:
I would expect them to know which package is on which route at all times, so they should have a list ready of all packages on that train.

I would give them a call, maybe they'll give you an estimate.

Good luck anyway :)
Click to expand...

I hope so, thank you!
 
The shipping companies know exactly what train/truck/aircraft your package is on at all times, and likely have GPS tracking on said vehicles. If an accident like this happens, ally they have to do is pull it up in the computer, change he status and it automatically updates all assigned packages.
 
Yes mine is in that mess also. Turns out it's a 30 car derailment, so this may take some time. I'm trying to stay positive, but UPS says contact Tmobil and Tmobil says contact UPS. Guess only time will tell....
 
Looking into this a little further it sounds like maybe the car with our phones didn't derail, just waiting for the others to be cleared so the can keep rolling, FINGERS CROSSED!!!
 
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