It just started happening this morning. I have the family plan and my wife’s account is working fine. Are there any known fixes, or should I be reaching out to tech support? I tried everything, even rebooted my phone twice.
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Apple Music Anyone getting the “Cannot Connect” error?
- Thread starter AlphaGuitarist
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Maybe this but it should be fixed now.
9to5mac.com
Apple TV, Apple Music and App Store are down as Apple services suffer major outage - 9to5Mac
Update: The Apple system status now says Apple TV, Apple Music and App Store issues are now resolved. Apple online...
9to5mac.com
After chatting with Apple tech support, I was able to resolve the issue by removing my wife from Family Sharing and adding her back immediately afterwards. Everything if working like a charm now. According to Apple, it was a system glitch caused by yesterday’s outage.