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Anyone wanna take a whack at this?

N

nhod

macrumors member
Original poster
Sep 5, 2014
44
2
My late 2013 rMBP running macOS 10.13.6 is having a GPU panic when running several video games resulting in the computer shutting off.

While trying to carry out one of the instructions given by apple support i ran into a secondary problem which is the 'R' key needed in the option + command + P + R for reseting NVRAM is not functional. This leaves me wondering if there is a way to proceed in fixing this without resetting NVRAM.

Here are the details of the GPU panic if that lends itself for anything.

If any bright people want to offer their two cents i'd appreciate it.

Nick

Anonymous UUID: F27C9772-9947-A69F-7E88-189F84D18F3E

Wed Jul 25 19:31:36 2018

*** Panic Report ***
panic(cpu 2 caller 0xffffff7f9eccf8d7): "GPU Panic: mux-regs 5 0 a0 d9 9 8 severity 3 WS-ready 1 switch-state 0 IG FBs 0 EG FBs 1:f power-state 0 3D idle HDA idle system-state 1 power-level 20:20 connect-change 0 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff9231d88000 0x0e7290a2, D0, P2/4\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.20.13/src/AppleMuxControl/kext/GPUPanic.cpp:170
Backtrace (CPU 2), Frame : Return Address
0xffffff820a4732a0 : 0xffffff801d26c1c6
0xffffff820a4732f0 : 0xffffff801d395274
0xffffff820a473330 : 0xffffff801d387544
0xffffff820a4733a0 : 0xffffff801d21e1e0
0xffffff820a4733c0 : 0xffffff801d26bc3c
0xffffff820a4734f0 : 0xffffff801d26b9fc
0xffffff820a473550 : 0xffffff7f9eccf8d7
0xffffff820a4735b0 : 0xffffff7f9dfcbf05
0xffffff820a473630 : 0xffffff7f9e099e19
0xffffff820a473690 : 0xffffff7f9e099ec6
0xffffff820a4736c0 : 0xffffff7fa02b194c
0xffffff820a473710 : 0xffffff7fa02b1032
0xffffff820a473780 : 0xffffff7f9e0c3e08
0xffffff820a4737a0 : 0xffffff7f9dfd26d0
0xffffff820a473850 : 0xffffff7f9dfcf761
0xffffff820a4739d0 : 0xffffff7f9dfd1365
0xffffff820a473ad0 : 0xffffff7f9df63cdd
0xffffff820a473cc0 : 0xffffff7f9df62401
0xffffff820a473ce0 : 0xffffff7fa06b08cf
0xffffff820a473db0 : 0xffffff7fa06b040e
0xffffff820a473e10 : 0xffffff7fa06b07e2
0xffffff820a473e30 : 0xffffff801d89eebc
0xffffff820a473ea0 : 0xffffff801d89ede6
0xffffff820a473ed0 : 0xffffff801d2a5844
0xffffff820a473f40 : 0xffffff801d2a53a5
0xffffff820a473fa0 : 0xffffff801d21d557
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.20.13)[CAEF0436-9079-33B1-B4F4-30B831C565FC]@0xffffff7f9ecc1000->0xffffff7f9ecd3fff
dependency: com.apple.driver.AppleGraphicsControl(3.20.13)[21FE5549-B94B-3EF9-9BF1-76114C50CB52]@0xffffff7f9ec92000
dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xffffff7f9e5dc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff7f9da94000
dependency: com.apple.iokit.IOGraphicsFamily(519.20)[0E507098-E375-39B7-9AE2-AFF2C7A5D961]@0xffffff7f9deed000
dependency: com.apple.AppleGraphicsDeviceControl(3.20.13)[55E796DB-EFBA-34DB-8148-E834A4383AD2]@0xffffff7f9df53000
com.apple.nvidia.driver.NVDAResman(10.3.2)[6DE4BC26-EEC1-379B-AD41-532FB0A529CD]@0xffffff7f9df5f000->0xffffff7f9e238fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff7f9da94000
dependency: com.apple.iokit.IONDRVSupport(519.20)[64AB0898-0DF1-32DF-850A-8840C3478439]@0xffffff7f9df43000
dependency: com.apple.iokit.IOGraphicsFamily(519.20)[0E507098-E375-39B7-9AE2-AFF2C7A5D961]@0xffffff7f9deed000
dependency: com.apple.AppleGraphicsDeviceControl(3.20.13)[55E796DB-EFBA-34DB-8148-E834A4383AD2]@0xffffff7f9df53000
com.apple.nvidia.driver.NVDAGK100Hal(10.3.2)[60E264DA-1FBB-37D2-A834-8A15DBD562D3]@0xffffff7fa01b7000->0xffffff7fa0364fff
dependency: com.apple.nvidia.driver.NVDAResman(10.3.2)[6DE4BC26-EEC1-379B-AD41-532FB0A529CD]@0xffffff7f9df5f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff7f9da94000
com.apple.driver.AGPM(110.23.37)[57080476-7028-3602-AE28-C557A2BFC7CA]@0xffffff7fa06ac000->0xffffff7fa06c4fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff7f9da94000
dependency: com.apple.driver.IOPlatformPluginFamily(6.0.0d8)[344AAFD5-4547-377C-B3BF-477D78BF7025]@0xffffff7fa008a000
dependency: com.apple.iokit.IONDRVSupport(519.20)[64AB0898-0DF1-32DF-850A-8840C3478439]@0xffffff7f9df43000
dependency: com.apple.iokit.IOGraphicsFamily(519.20)[0E507098-E375-39B7-9AE2-AFF2C7A5D961]@0xffffff7f9deed000
dependency: com.apple.AppleGraphicsDeviceControl(3.20.13)[55E796DB-EFBA-34DB-8148-E834A4383AD2]@0xffffff7f9df53000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
17G65

Kernel version:
Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64
Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F
Kernel slide: 0x000000001d000000
Kernel text base: 0xffffff801d200000
__HIB text base: 0xffffff801d100000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

System uptime in nanoseconds: 18950636163430
last loaded kext at 18862183143543: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7fa31e4000, size 28672)
last unloaded kext at 18823866030716: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7fa31e4000, size 28672)
loaded kexts:
org.pqrs.driver.Karabiner 10.21.0
com.paragon-software.filesystems.ntfs 187.1.14
org.pqrs.driver.VirtualHIDManager 0.90.45
org.pqrs.driver.VirtualHIDPointing 0.90.45
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.23.37
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 281.52
com.apple.driver.AppleGraphicsDevicePolicy 3.20.13
com.apple.AGDCPluginDisplayMetrics 3.20.13
com.apple.driver.AppleHV 1
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.3.2
com.apple.iokit.IOBluetoothSerialManager 6.0.7f10
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.3.6
com.apple.driver.eficheck 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.driver.AppleLPC 3.1
com.apple.driver.AGDCBacklightControl 3.20.13
com.apple.driver.AppleMuxControl 3.20.13
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleIntelFramebufferAzul 10.3.6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.AppleMCCSControl 1.5.5
com.apple.driver.AppleUSBTCButtons 254
com.apple.driver.AppleUSBTCKeyboard 254
com.apple.driver.AppleUSBCardReader 439.70.3
com.apple.filesystems.hfs.kext 407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.filesystems.apfs 748.51.0
com.apple.driver.AppleAHCIPort 329.50.2
com.apple.driver.AirPort.BrcmNIC 1241.31.1a9
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 205
com.apple.driver.IOBluetoothHIDDriver 6.0.7f10
com.apple.driver.AppleHIDKeyboard 205
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 281.52
com.apple.kext.OSvKernDSPLib 526
com.apple.iokit.IOAVBFamily 680.2
com.apple.plugin.IOgPTPPlugin 680.15
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.AppleSSE 1.0
com.apple.nvidia.driver.NVDAGK100Hal 10.3.2
com.apple.nvidia.driver.NVDAResman 10.3.2
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGPUWrangler 3.20.13
com.apple.driver.AppleHDAController 281.52
com.apple.iokit.IOHDAFamily 281.52
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleGraphicsControl 3.20.13
com.apple.AppleGraphicsDeviceControl 3.20.13
com.apple.iokit.IOAcceleratorFamily2 378.26
com.apple.iokit.IOSurface 211.15
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 519.20
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 519.20
com.apple.driver.AppleUSBMultitouch 262
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f10
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f10
com.apple.iokit.IOBluetoothFamily 6.0.7f10
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOAHCIBlockStorage 301.40.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleThunderboltDPInAdapter 5.5.5
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.7.2
com.apple.iokit.IOThunderboltFamily 6.7.8
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 480.60.1
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.70.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 680.15
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0

EOF

System Profile:
Network Service: Wi-Fi, AirPort, en0
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Boot Volume File System Type: apfs
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: ROCCAT Kone XTD
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
Model: MacBookPro11,3, BootROM MBP112.0146.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)
Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports
Model: MacBookPro11,3, BootROM MBP112.0146.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)
Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: ROCCAT Kone XTD
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
 
Usually a kernel panic is caused by one of three things:

  1. An incompatible kext (kernel extension)
  2. Bad RAM
  3. Hardware issue (other than RAM)

I see you have a few third party kexts running. I would try to rule those out first. Safe Mode will disable (not load) the non-Apple kexts. If you can't get it to panic in Safe Mode, it is likely software. A long shot, but a reinstall from recovery mode is worth considering too.

If this is a non-retina MBP, you can also pul/swap RAM sticks to see if the panic follows a module.
 
Thanks for donating your time and expertise.

Recovery mode requires the use of the 'R' key which is not functional. How would you proceed without getting a new keyboard?
 
There's information about clearing NVRAM using the Terminal app at:
http://osxdaily.com/2015/12/16/view-clear-nvram-mac-command-line-osx

I would agree with the other poster that going into safe mode to test things out is worthwhile (doesn't require the 'R' key). I would try that before re-installing. If you don't want to get a keyboard, you can re-install the OS without having to go into Recovery.

There's a long story behind this which may or may not (that's why I don't care to go into it but it's here on macrumors in different posts) be applicable. How is your battery health?
 
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You have Karabiner installed but it seems to be an earlier version that may not be playing well with High Sierra. You should update that to the latest version.

But I agree with the posters above that suggest you should try safe mode first. Hold down the shift key as you restart.
 
Safe Mode first. Fast and easy, and better for diagnosing.

Considering Karabiner is a key remapping tool....any chance it might solve the R key mystery too? In Safe Mode test the R key. If it works, you found the culprit.

If you are sure the R key is dead, how do you get stuff done? Lots of synonyms? Seems like you need a keyboard anyway.
 
hobowankenobi said:
Safe Mode first. Fast and easy, and better for diagnosing.

Considering Karabiner is a key remapping tool....any chance it might solve the R key mystery too? In Safe Mode test the R key. If it works, you found the culprit.

If you are sure the R key is dead, how do you get stuff done? Lots of synonyms? Seems like you need a keyboard anyway.
Click to expand...

There’s a bunch of great input here. I really value the expertise you guys have donated to assist me.

I will take in and apply as much of it as possible.

Thank you so much.
 
Alright, so how can I purge my machine of all non apple kexts?

Is this accomplished by reinstalling from recovery mode? If so, does this delete all my data?

How should I proceed?

Thanks
[doublepost=1532664935][/doublepost]Oh yeah, I forgot to mention. I can’t discern wether or not the issue is resolved in safe mode because the catalyst is a video game that isn’t able to load in safe mode so the diagnosis is inconclusive.
 
2010 & 2011 MBP's had issues with Nvidia GPU's needing to be re-soldered (or replaced),
or you will get the GPU panic & restart,
but I don't know about the 2012 or 2013 or other Nvidia card issues.
 
Gravydog316 said:
2010 & 2011 MBP's had issues with Nvidia GPU's needing to be re-soldered (or replaced),
or you will get the GPU panic & restart,
but I don't know about the 2012 or 2013 or other Nvidia card issues.
Click to expand...

While a hardware fault is possible, and yes, there have been a handful of GPU issues on various models, if Safe Mode (or any other software change, kext deletion, or OS re-install) resolves/stops the panics, then it seems very unlikely to be hardware.

Step 1: remove/test all possible software causes.
Step 2: look at hardware causes.
[doublepost=1532709657][/doublepost]
nhod said:
Alright, so how can I purge my machine of all non apple kexts?

Is this accomplished by reinstalling from recovery mode? If so, does this delete all my data?

How should I proceed?

Thanks
[doublepost=1532664935][/doublepost]Oh yeah, I forgot to mention. I can’t discern wether or not the issue is resolved in safe mode because the catalyst is a video game that isn’t able to load in safe mode so the diagnosis is inconclusive.
Click to expand...


Keep in mind that if you have a hardware issue, it should not take any particular operation, application (or game) to trigger it. Typically hardware problems are fairly random symptoms, and tend to progress/worsen regardless of use.

One exception may be a high heat problem, and gaming (or any high load use) could trigger it. You could look at couple of free tools to generate/monitor/manage heat, without needing the game:

Macs Fan Control - If you run it but make no changes, it will simply display all heat sensor temps. You can change settings to have fan(s) kick on sooner, keeping hardware cooler. Very handy, even just to monitor.

System Load - Lets you put CPUs under heavy load, to simulate high load, high temp behavior, without having to run a game or other software.

Running both might give some clues about possible thermal issues. If, on the other hand, you run both, and in a high heat situation, you have no panics or other issues, it seems likely that either the game itself or some other software component or process may be the culprit.
 
(ok, but it was an issue with faulty soldering for at least 2 years; & actually had nothing to do with what you said...)
 
A guess:
The games you're trying to run may not be compatible with the version of the OS you're using.
Thus, the kernel panics.
 
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