I have a (simple?) frameset site and I have two issues:
1) Users with Mac/IE os/browsers have trouble logging into the site.
2) I have an AOL user with a dial-up connection that is also having trouble getting to the login screen.
Does anyone know anything that might cause issues in these two situations? What happens is they make the necessary drop-down selections from the home page(http://www.cclog2.com) and click 'Proceed to Login.' Both vertical frames are supposed to reload pages (using a javascript change2 function called from an external js page). The left frame fills with a blank page and the right frame fills with a login dialog.
In the case of the AOL user, the original left frame doesn't clear (keeps the original keypad page) and the right one clears but doesn't reload the new page. In the case of the Mac user, the original pages clear but the new login screen doesn't.
Any help would be much appreciated! I can supply login data if needed.
1) Users with Mac/IE os/browsers have trouble logging into the site.
2) I have an AOL user with a dial-up connection that is also having trouble getting to the login screen.
Does anyone know anything that might cause issues in these two situations? What happens is they make the necessary drop-down selections from the home page(http://www.cclog2.com) and click 'Proceed to Login.' Both vertical frames are supposed to reload pages (using a javascript change2 function called from an external js page). The left frame fills with a blank page and the right frame fills with a login dialog.
In the case of the AOL user, the original left frame doesn't clear (keeps the original keypad page) and the right one clears but doesn't reload the new page. In the case of the Mac user, the original pages clear but the new login screen doesn't.
Any help would be much appreciated! I can supply login data if needed.