app contact and whatsapp

[ziomangrovia]

I'd like to understand this behaviour in iPhone 11 latest iOS about Whatsapp contact:

I'm using only Gmail contacts and Gmail account is synchronised to contacts.
I can see correctly contact XXX both on iPhone and on Gmail site; this number included the area code.
In Whatsapp when I write new message I cannot browse XXX infact my chat shows only phone number.
It likes XXX contact doesn't belong to Whatsapp.

I solved in Whatsapp in this way:
I added whatsapp contact to the existing contact XXX so I gave twice the same number on the same contact, but the name XXX was changed to YYY.
Can you explain what happened ?

 

[lemimouth]

Check if WhatsApp has access to your contacts in Settings > Privacy & Security > Contacts

 

[ziomangrovia]

Check if WhatsApp has access to your contacts in Settings > Privacy & Security > Contacts

I already checked it and It's ok

 

[DaPizzaMan]

Restart your phone?