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jday7757

macrumors member
Original poster
Nov 21, 2012
70
19
Just got my new retina iMac and after setting it up the App Store icon in the dock shows 1 app needs updating. The app it shows needing updating is Pages. Pages came pre-installed on the iMac and when I try to open it, it even tells me an update is available. However, when I try to update it I get the following message:

"Update Unavailable with this Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

I only have the one Apple ID and since I didn't purchase the app (came free with new iMac) it wasn't refunded or cancelled. As far as "being bought by a different user" I'm not sure how that applies since it came on the computer. I'm thinking I should delete the app and then download it again, this time with my Apple ID. Any other suggestions?
 
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