J JackHadRoom macrumors newbie Original poster Apr 1, 2018 3 0 Jul 9, 2020 #1 What can I do to get the app store to open? I've tried logging out and resetting the keychain, but all I get is a blank window.
What can I do to get the app store to open? I've tried logging out and resetting the keychain, but all I get is a blank window.
Taz Mangus macrumors 604 Mar 10, 2011 7,815 3,504 Jul 9, 2020 #2 When you say you logged out, you mean you logged out of your iCloud account? A couple of things to try: Restart into Safe Mode, login to your user account and see if the App Store works. Restart back to normal mode when you are done. Create a new user account, login to the new user and see how the App Store works. Start up your Mac in safe mode - Apple Support To help determine whether an issue is caused by software that loads as your Mac starts up, you can start up your Mac in safe mode. support.apple.com
When you say you logged out, you mean you logged out of your iCloud account? A couple of things to try: Restart into Safe Mode, login to your user account and see if the App Store works. Restart back to normal mode when you are done. Create a new user account, login to the new user and see how the App Store works. Start up your Mac in safe mode - Apple Support To help determine whether an issue is caused by software that loads as your Mac starts up, you can start up your Mac in safe mode. support.apple.com