iPhone 13 Pro Max app store problem

[agerly]

hello I just purchased a pro max 13, when I launch the app store search, it stucks forever blank without retrieving anything...any suggestion how to solve this. I am on 15.1 and already tried to restart app/phone/logout, no luck up to now...

 

[Taz Mangus]

Is there any issue using a web browser? Does the issue happen all the time? I would try doing a Reset Network Settings.

By the way, there is a 15.1.1 update.

 

[agerly]

No problem with the network the thing happens only inside the App Store app. Thanks for the tip, I’m already with 15.1.1

 

[Ipadfever]

Log in and out of iTunes/app store

 

[agerly]

I did it, no luck

 

[Taz Mangus]

I did it, no luck

Do you have more then on Apple ID? If so, try logging in with the other Apple ID. If that is working, logout and login with the Apple ID you initially tried.

 

[Taz Mangus]

Another thing to try, logout of the App Store, logout of iCloud. Restart your phone, login to iCloud and the App Store.

 

[agerly]

Thanks for your suggestion but no, I have only one ID

 

[agerly]

Solved after logout and reboot...don't know why