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An app that demanded at least a three-star review to function got through the App Store review process, it has been found (via The Verge).

app-store-review-scam.jpg

iOS developer Kosta Eleftheriou discovered that the "UPNP Xtreme" app, which claimed to let users stream video to a TV, presented the system's App Store rating box as soon as it opened. The rating box could not be escaped from and it was not possible to tap the one or two-star ratings for most users, according to Eleftheriou.



One of Apple's best practices documents states that developers should "avoid showing a request for a review immediately when a user launches your app." UPNP Xtreme sought good reviews to rise up the App Store's rankings, using exploitative tactics to become more visible than legitimate developers' apps, but also drive more users to engage with the scam. The app now appears to have been removed from the App Store.

Eleftheriou has previously brought attention to scam and copycat apps on the App Store and raised concerns that Apple is not doing enough to stop these apps during its App Store review process. Eleftheriou experienced the difficulty of contending with scam apps with his own FlickType Apple Watch keyboard app, which was mired by scam copycats that Apple was allegedly reluctant to remove.

Earlier this year, Eleftheriou brought a lawsuit against Apple for a variety of allegations related to his experience with FlickType, including negligence and anticompetitive conduct.

Article Link: App Store Scam App Required a Good Review to Function at All
 
Apple needs a system that can scale to the need here. It needs to leverage the community (like maps letting users report things) and lets users flag apps as bad & provide the detail - so the scale of identification and removal can be seriously increased for things like this (or for example apps given names to try and trick users). These are things the community could identify to snuff out quite quickly.

Needs to be a big red button right up a the top and lets the user provide the details. Might need a set of folks (users but paid for the work perhaps) to triage them before they get into the serious, address this, pipeline.
 
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Apple needs a system that leverages the community (like maps letting users report things) and lets users flag apps as bad & provide the detail - so the scale of identification and removal can be seriously increased for things like this (or for example apps given names to try and trick users). These are things the community could identify to snuff out quite quickly.

Needs to be a big red button right up a the top and lets the user provide the details. Might need a set of folks (users but paid for the work perhaps) to triage them before they get into the serious, address this, pipeline.
The question is whether they would listen. I used to report bugs to Apple, which was time consuming, and I stopped doing it because they were never followed up on.
 
This happened several years ago with a third party app that syncs Fitbit data to  Health. It required a 5-star rating to continue. Don't remember the app name though.
 
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  • Wow
Reactions: autrefois
Forget a fix, suspend or ban the app and refund everyone if purchases were made.
The problem is if those purchase that happened outside of the 30days would have already been processed to those Scams.

Apple needs a system that leverages the community (like maps letting users report things) and lets users flag apps as bad & provide the detail - so the scale of identification and removal can be seriously increased for things like this (or for example apps given names to try and trick users). These are things the community could identify to snuff out quite quickly.

Needs to be a big red button right up a the top and lets the user provide the details. Might need a set of folks (users but paid for the work perhaps) to triage them before they get into the serious, address this, pipeline.

App Store used to have that. A big button called Report a Problem, Guess what happen to it ?
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The problem is if those purchase that happened outside of the 30days would have already been processed to those Scams.



App Store used to have that. A big button called Report a Problem, Guess what happen to it ?
EypNjh4VEAAIQJV


And I remember someone on MR once said Kosta Eleftheriou is a Russian spy attacking Apple. There cant be that many Scams.....
 
The question is whether they would listen. I used to report bugs to Apple, which was time consuming, and I stopped doing it because they were never followed up on.
Same here. I've reported so many bugs, even in betas, gathering diagnostic data, screenshots and videos, etc. and my reports just vanish into the aether with nary a response.

Even a "This is a duplicate of bug #xxxx" would be a million times better than nothing.
 
"The worst part? This trick is EXTREMELY easy for any developer to do, and not limited to this app."

I'm sure any legitimate developer wouldn't dream of doing something like this, and for a lot of reasons.
We're not talking about legitimate developers using this, because they have too much (reputation, relationship with Apple, etc.) to protect. This would purely be used by scammers who shouldn't be allowed to publish on the App Store.
 
Same here. I've reported so many bugs, even in betas, gathering diagnostic data, screenshots and videos, etc. and my reports just vanish into the aether with nary a response.

Even a "This is a duplicate of bug #xxxx" would be a million times better than nothing.
Could that be attributed to Apple's secrecy? Perhaps they don't want to give insight into their internal development timelines and processes?
 
"The worst part? This trick is EXTREMELY easy for any developer to do, and not limited to this app."

I'm sure any legitimate developer wouldn't dream of doing something like this, and for a lot of reasons.
The point is that Apple claims that they protect users from stuff like this. They don't do a good enough job.
Yet, they take 30% of developer's revenues.
 
Apple’s App Store system isn’t perfect and never will be because it’s human made but it’s far far better than the alternative Epic would subject us to by demolishing Steve’s Walled Garden; I hope the judge takes this heavily into account when she makes her finding/decision.
 
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Overall I’m very pro-Apple on a lot of the App Store controversy. But this one man campaign has made realize Apple just needs to do what it takes to increase/improve the review process. Even if it means cutting into the margin.
Also this man should be earning the equivalent of “bug bounties” just like a white hat hacker exposing system vulnerabilities.
 
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