Apple calendar does not send email alerts!

[shankar2]

Hi Ive been trying to set an event in apple calendar with an alert being send email before 15 mins

I set this alarm on my Mavericks macbook.

However the email just doesn't show up!

Any tips how to resolve this prob? Thanks

 

[swiftaw]

Is your laptop on at the time when the email is to be sent?

 

[shankar2]

Yes it is on any help plz?

 

[swiftaw]

Yes it is on any help plz?

Is the Calendar app open?

 

[NoBoMac]

I seem to recall having read that this is a known Mavericks bug.

Possible solution: seem to recall reading that if you use your @icloud or @me account, that has fixed the issue for some people. Other mail services are not working.

And, as other's have said, computer needs to be on and not asleep. And I seem to recall need to be using Mac's Mail app, no third party-readers (Calendar gets the e-mail settings for an account from Mail).

 

[shankar2]

I tried the icloud email but no success any other advice? Thanks

 

[shankar2]

Hey i fixed the mail app and made sure email was being sent outside using the same app. Afterward the alert worked