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Apple Care Education Discount when bought at later date?

P

Peckman

macrumors newbie
Original poster
Jan 27, 2012
8
0
Montreal, Quebec, Canada
Hey everyone,

I have a MacBook Pro that I've had for a short while. When I was at the Apple Store purchasing it I received my education discount for my laptop but I didn't take the Apple Care right away because I was told I have until my 1 year warranty is up before I lose the chance to buy the Apple Care.

Now when I asked the employee that sold me laptop if I could still get the education discount for the Apple Care if I bought it at a later date he said it wouldn't be a problem. But I'm talking with someone that works for an Apple reseller and she's saying I need to pay full price for Apple Care if I want to get it.

Can anyone clarify who's right?

I'm in Canada, btw, if it matters.

Thanks
 
Resellers don't have to honor Apple's student/gov't/company discounts.

At the (real US) Apple Store I worked out, we regularly sold discounted AppleCare by itself.
 
Depends where you buy applecare. If you buy it from Apple, you get the student discount but if you buy it from an Apple reseller, you don't.
 
Peckman said:
Now when I asked the employee that sold me laptop if I could still get the education discount for the Apple Care if I bought it at a later date he said it wouldn't be a problem. But I'm talking with someone that works for an Apple reseller and she's saying I need to pay full price for Apple Care if I want to get it.

Can anyone clarify who's right?
Click to expand...
Yes, you can buy AppleCare anytime during the first year, while your computer is still covered by warranty. Yes, you can buy AppleCare with the Education Discount (if you qualify), even if you don't buy it at the time you buy your computer.
 
GGJstudios said:
Yes, you can buy AppleCare anytime during the first year, while your computer is still covered by warranty. Yes, you can buy AppleCare with the Education Discount (if you qualify), even if you don't buy it at the time you buy your computer.
Click to expand...
I think the confusion here is if resellers have to offer/honor Apple's education discount, which they don't.
 
aristobrat said:
I think the confusion here is if resellers have to offer/honor Apple's education discount, which they don't.
Click to expand...
That's true. You can always buy it online directly from Apple. There's no need to deal with a reseller.
 
aristobrat said:
I worked at an Apple Store for several years (part-time).
Click to expand...

there was a thread a few weeks ago about some dude who exchanged an iphone but the employee somehow forgot to charge te new phone.

i dont think anyone who replied in that thread worked for apple.

what would actually happen if an employee forgot to charge a phone? get fired ?
 
aristobrat said:
The phones are charged when the come off the assembly line and get put into boxes and shrink wrapped. When an employee sells an iPhone to the customer, it's still shrink wrapped (from the factory) until the very end of the transaction, when it gets opened in front of the customer, and activated.

I sold hundreds of iPhones and never saw one come out of the shrink wrap without at least 2/3rds of the charge still left.

If I did come across a new one with a low charge, I'd let it charge while I helped the customer activate it and answer any questions they had. The only other option would be to return that phone and sell them another one, which isn't usually as easy as it sounds.
Click to expand...

sorry i should have been more detailed. i ment "forgot to charge "as in didnt get the customer to pay for the phone. i think the thread is closed or something but the employee refunded the orginal iphone but forgot to charge for the new phone


*****also i should prob contribute to THIS thread

resellers dont have to honour apples discounts. but u can easily buy from apple online, by phone or at the store and get a studet discount for apple care. i beleive it knocks a good 70-100 dollars off if i rmember correctly
 
Oh!

Yeah, I don't know what would happen in that case. I worked with a guy that took a check for some lady that bought a Mac, and she wrote the check for like $600 less than the total, but he didn't look at the check, and typed in that it was for the full amount. Nothing happened to him, but I don't know if the lady came back and wrote another check or what.
 
aristobrat said:
Oh!

Yeah, I don't know what would happen in that case. I worked with a guy that took a check for some lady that bought a Mac, and she wrote the check for like $600 less than the total, but he didn't look at the check, and typed in that it was for the full amount. Nothing happened to him, but I don't know if the lady came back and wrote another check or what.
Click to expand...

i didnt know apple store acepted cheques in the first place lol.

did the guy get in trouble?

anyways, i would think an employee would get fired or something for losing a 800 dollrs phone. i was just wondering since u actually worked at an apple store lol

would the customer be liable for anything?
 
If you buy Applecare directly from Apple you are wasting money. There are plenty of places to buy online that are cheaper and just as reliable. Frankly, there aren't many Apple products I buy direct from Apple anymore.
 
If the reseller has a "lowest price guarantee", such as futureshop (In Canada) or best buy, than they usually do match the educational discount. I just got it from my university. It was even cheaper than apples advertised student discount. I picked it up for 249.99 vs apples 299.99.
 
Alright thanks guys, I'll check it out later this week. The reseller girl (she's actually a girl I knew from back in high school, so our convo about this occurred on facebook lol) was pretty adamant that the education discount for AppleCare could only be taken if bought at the same time the macbook with the educ discount is taken. She lives in a different city now so she wasn't trying to sell me anything.

But it seems like from what I've read here so far that she's mistaken. I also checked Apple.ca in the education store and it's quoting me $199 for AppleCare for the 13" MBP, whereas it's $279 in the regular section of the website.

The Apple Store is right near work so I'll probably swing by on my lunchbreak one day this week
 
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