iPad Apple Care One?

[C7 POWER]

My OLED iPad Pro is just over a year old, but when selecting Apple Care One it says only my AW Ultra is eligible? Apple stated devices up to 4 years are eligible. Any ideas?

 

[russell_314]

Look for the “Don't see one of your devices?” and click on it. It tells you the reason it’s not eligible

 

[C7 POWER]

Look for the “Don't see one of your devices?” and click on it. It tells you the reason it’s not eligible
View attachment 2531646

In my screenshot I do not get that option 😢 My iPad Pro OLED is just over a year old so not sure why it’s not eligible then when all articles say devices can be up to 4 years old

 

[BigMcGuire]

Is it logged into your Apple ID? That seems to be the only other thing I could think of.

 

[Pierre535]

The way I read this, it seems if you already have AppleCare, then yo can add it.