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Apple Care Poll

  • Replace the faulty component

    Votes: 2 25.0%
  • Replace the motherboard

    Votes: 2 25.0%
  • Replace the laptop

    Votes: 2 25.0%
  • Other

    Votes: 2 25.0%

  • Total voters
    8
  • Poll closed .

Windows&Apple

macrumors regular
Original poster
Jan 1, 2013
198
0
If I buy a rMBP and buy the Apple Care, and say.. in 2 years the battery starts failing, or the RAM/SSD get fried. So, if something that is either glued or soldered goes faulty, would Apple replace that component or will they have to replace the either logic board or would they replace the either laptop?
 
If I buy a rMBP and buy the Apple Care, and say.. in 2 years the battery starts failing, or the RAM/SSD get fried. So, if something that is either glued or soldered goes faulty, would Apple replace that component or will they have to replace the either logic board or would they replace the either laptop?
A battery failing may of may not get replaced under AppleCare - it depends on how many charge cycles it had.

The SSD just gets replaced.
The battery and maybe one cover of the rMBP gets replaced if it's a battery replacement.
The RAM dying (unlikely) would be a logic board replacement.
 
the battery starts failing,
The entire top case is replaced, including touchpad, keyboard and battery.

or the RAM
Logic board is replaced.

/SSD get fried.
SSD is replaced.

So, if something that is either glued or soldered goes faulty, would Apple replace that component or will they have to replace the either logic board or would they replace the either laptop?
The display assembly is the only part glued together. If the display, or any other part inside the display assembly fails, the whole assembly (including panel, top cover, antennas, hinges, webcam) is replaced.

RAM, CPU and GPU are soldered to the logic board, so if any of those, or any other components on the logic board fail, the whole logic board is replaced.

Fans, heatsink and AirPort/BT card can be replaced. Speakers, internal cabling(there isn't much of that) I/O board and DC-in board can be replaced.

Generally all failed parts will be replaced. Only, if there are multiple failed parts, or multiple successive failures, will the whole laptop be replaced.
 
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