Apple ID Accounts Logging Out Users and Requiring Password Reset

[MacRumors]

There are widespread reports of Apple users being locked out of their Apple ID overnight for no apparent reason, requiring a password reset before they can log in again.

Users say the sudden inexplicable Apple ID sign-out is occurring across multiple devices. When they attempt to sign in again they are locked out of their account and asked to reset their password in order to regain access.

This has led to additional Apple ID issues for users with Stolen Device Protection enabled who are away from a trusted location, as well as any app-specific passwords previously set up in iCloud also being reset.

As noted by 9to5Mac, user reports about the problem began appearing on social media at around 8 p.m. Eastern Time and became increasingly prevalent into the early hours of the morning.

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MacRumors staff members have also been affected by the service outage, which does not appear to have been picked up by Apple's own System Status webpage.

We have contacted Apple for comment and will update readers if we hear back. Have you been affected by the Apple ID issue? Let us know in the comments.

Article Link: Apple ID Accounts Logging Out Users and Requiring Password Reset

 

[truthsteve]

yeah had the same happen to me. I'm traveling too so this really concerned me.

 

[MayaUser]

Apple is working on iOS18...prepare to have some kind of issues from now on till late June

 

[ystradgynlais]

Yes it happened to me. Had to set up a new password and sign back into all iCloud related apps. Does not appear to have affected my wife's devices though.

 

[Swissfashion]

Yep, happened to me last night. Spent part of the morning resetting Apple ID and logging all my devices back in. Try typing Apple ID passwords in an Apple Watch

 

[bigdog5142]

Happened to me too. No one else in my family. Maybe it has something to do with being the “main” account holder in family sharing?

Glad it was wide-spread, though. Concerned someone was trying to access my account!

 

[craig1410]

Yup, happened to me just around midnight British summer time. Even interrupted a movie I was watching on my Apple TV. Had to do a full password reset and re-login on all devices plus generate app specific password. It even seems to have deleted my account recovery keys which I had to regenerate.

Very worrying at the time as I thought my account was under attack! Maybe it was, or maybe Apple’s infrastructure was being attacked. Looking forward to hearing a proper explanation. Only one out of three of my Apple IDs was affected and none of my family seems to have been affected.

 

[8digital]

My Apple ID is one of the old MobileMe ("@me.com") addresses. Wondering if it is something to do with this as my partner and other family members had no issue, but had iCloud accounts created much later on.

Can anyone else confirm if their affected Apple ID is a @me.com address?

 

[t0rqx]

Classic. New tactics forcing people to upgrade. Make their accounts and devices obsolete.

 

[ascender]

Same issue here on all our family accounts and having changed the passwords for two of them, they don't seem to be synching on other devices correctly so various services are unavailable and am getting different password-related errors on different machines and applications.

Some seem to be working on the old passwords, some have the new passwords. Some apps are ok, other apps won't let me do anything but there's no consistency unfortunately. Its a bit of a mess at the moment.

For example, I changed the password on my account a couple of hours ago. Seemed to be ok on my phone, but my laptop isn't recognising it so I can't access iCloud or any services on that device just now. Music, photos, emails etc all unaccessible despite the correct password being entered.

 

[DMG35]

Happened to me. Had to reset my password and all of my app-specific passwords were revoked. What the hell Apple?

 

[DMG35]

My Apple ID is one of the old MobileMe ("@me.com") addresses. Wondering if it is something to do with this as my partner and other family members had no issue, but had iCloud accounts created much later on.

Can anyone else confirm if their affected Apple ID is a @me.com address?

Mine is. And I'm the only one in my family that had the issue.

 

[SmugMaverick]

it just works, like magic!

 

[ascender]

Argh... forgot about the app specific passwords. So Fantastical is broken for starters....

 

[HappyGeoCacher]

Did Apple have an attack and as a precaution they forced affected users to change their password ???

 

[contacos]

My Apple ID is one of the old MobileMe ("@me.com") addresses. Wondering if it is something to do with this as my partner and other family members had no issue, but had iCloud accounts created much later on.

Can anyone else confirm if their affected Apple ID is a @me.com address?

Still have a me address and thankfully no issue here as I am at my parents this weekend. Would have been a real pain in the ass. (Germany)

 

[Pezimak]

Another week, another Apple service fault. Really REALLY not good enough. And if they have been hacked again then they have an obligation to inform their customers.

At this point Apple is getting a reputation for poor reliability across its services. People will start looking at alternatives.

 

[arkitect]

Can confirm.

Though this happened to my *****@mac.com address last week.

1. Locked out.
2. Asked to reset password.
3. Unable to reset password.
4. An error has occured.

Aaaargh! Over and over again. Tried @mac.com… no luck. Tried @icloud.com… no luck.

Frustrating. I spent several hours over 3 days with a very nice Irish chap from Apple trying to sort it out, but no one could get to the bottom of it… and then *bing* suddenly, with no changes it worked…

Very odd. And annoying.

 

[jesper.ohlsson]

Yes, affected here in Sweden too. My account is a really old one. It's a mac.com address, created on the very first day "dot Mac" was released.

 

[Sydnxt]

This happened when I woke up around 9am AEST Saturday in Australia, my Apple account is an @me, and it forced me to change my password to reactivate iCloud.

 

[Sydnxt]

My Apple ID is one of the old MobileMe ("@me.com") addresses. Wondering if it is something to do with this as my partner and other family members had no issue, but had iCloud accounts created much later on.

Can anyone else confirm if their affected Apple ID is a @me.com address?

I was.

 

[avnspb]

Same issue happened an all devices (iPad, appletvs, iPhone, MacBook)

 

[User_2019]

Up early in the US. It happened to me last evening and I just kept hitting cancel on every device (phone, computer, apple tv, watch) . So far I haven't reset. I've got an old .mac address and am the head of a family.

 

[robvalentine]

My Apple ID is one of the old MobileMe ("@me.com") addresses. Wondering if it is something to do with this as my partner and other family members had no issue, but had iCloud accounts created much later on.

Can anyone else confirm if their affected Apple ID is a @me.com address?

my me account was fine (so far anyway

 

[Mike Boreham]

My account is also a @.mac one. This seems to be a possible common factor, along with @.me ones.

Anyone with an account not @.mac or @.me been affected?